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- Tasks: Lead a fun team and ensure customers have an amazing experience at our entertainment centre.
- Company: Join Tenpin, where we love to entertain and create unforgettable moments.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a fantastic bonus scheme.
- Why this job: Be part of a vibrant environment and grow your career in management.
- Qualifications: 1 year of management experience in leisure, hospitality, or retail is preferred.
- Other info: Great opportunities for career development and progression within the company.
The predicted salary is between 28800 - 43200 £ per year.
Come join our fantastic team. We love to entertain! It’s in our DNA! We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
As an Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team. You will need to be well organised, approachable and show initiative. Exceptional customer service will be at the heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.
You will:
- Assume day-to-day responsibility for the operational management of the centre
- Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
- Lead the team by example ensuring everyone works together effectively
- Support the delivery of the company strategy
- Deputise in the absence of the Deputy Manager
- Undertake ownership for own training and development to grow into the future role of Deputy Manager
- Support the other Managers in the achievement of all budgets, targets and KPI’s
- Provide support to the team in various departments as and when required
- Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis
Skills You Need:
- Have a minimum of 1 years’ experience in a management role, ideally within leisure, hospitality or retail
Our Fantastic Benefits:
- Industry leading bonus scheme
- Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6 hours or more)
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 4 x annual salary
- A day off for your birthday
- Long Service Awards
- Career Development
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Assistant Manager in Glasgow employer: Tenpin - Glasgow
Contact Detail:
Tenpin - Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time checking out their social media and website. This will help you understand what they value and how you can fit in with their fun-loving vibe.
✨Tip Number 2
Practice your customer service skills! Since exceptional service is key for this role, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for entertainment! Whether it’s bowling, karaoke, or escape rooms, let them know why you love these activities. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen on the role and appreciate the opportunity. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about creating a fun environment for our customers and team.
Tailor Your Experience: Make sure to highlight your relevant experience in management, especially in leisure, hospitality, or retail. We love seeing how your background aligns with what we do at Tenpin!
Be Organised: Keep your application clear and concise. Use bullet points if needed to make it easy for us to read. A well-structured application shows us you’re organised and ready for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get you on the path to joining our fantastic team.
How to prepare for a job interview at Tenpin - Glasgow
✨Know the Company Culture
Before your interview, take some time to understand the fun and vibrant culture of the company. Familiarise yourself with their entertainment offerings, like bowling, escape rooms, and karaoke. This will help you connect with the interviewers and show that you're genuinely excited about being part of their team.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you created a positive environment and resolved any issues, as this will demonstrate your ability to lead by example.
✨Demonstrate Leadership Qualities
Think of specific instances where you've successfully led a team or project. Be ready to discuss how you motivated others and ensured everyone worked together effectively. This will show that you have the initiative and organisational skills needed for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
