At a Glance
- Tasks: Ensure an amazing customer experience while managing bookings and serving food and drinks.
- Company: Join the vibrant team at Tenpin - Feltham, where fun meets work.
- Benefits: Enjoy retailer discounts, free bowling for family and friends, and enhanced parental leave.
- Other info: Fast-paced workplace with opportunities for career advancement.
- Why this job: Be part of a dynamic environment that values your growth and development.
- Qualifications: Looking for motivated team players with a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Tenpin - Feltham is seeking a motivated Customer Service Assistant to join our vibrant team. In this role, you'll ensure an excellent customer experience while managing bookings, addressing inquiries, and serving food and drinks.
We are dedicated to fostering career development and offer fantastic benefits including:
- Retailer discounts
- Free bowling for family and friends
- Enhanced parental leave
We welcome determined team players aiming for growth in a fun, fast-paced environment.
Customer Experience & Events Host in London employer: Tenpin - Feltham
At Tenpin - Feltham, we pride ourselves on being an excellent employer by creating a dynamic and supportive work environment where our team members can thrive. With a focus on career development, we offer fantastic benefits such as retailer discounts, free bowling for family and friends, and enhanced parental leave, making it a rewarding place to work for those passionate about customer service and events. Join us in a fun, fast-paced atmosphere that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience & Events Host in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! While we love a casual atmosphere, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a nice touch that we appreciate!
We think you need these skills to ace Customer Experience & Events Host in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent customer service. Share any experiences where you've gone above and beyond to make someone's day better – it really helps us see your enthusiasm!
Tailor Your Application:Make sure to customise your application to fit the role of Customer Experience & Events Host. Highlight relevant skills and experiences that align with managing bookings and addressing inquiries, so we can see how you'd shine in our team.
Be Yourself:We want to get to know the real you! Use a friendly tone in your application and let your personality shine through. This role is all about connecting with people, so showing your authentic self will help us envision you as part of our vibrant team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Tenpin - Feltham
✨Know the Company
Before your interview, take some time to research Tenpin - Feltham. Understand their values, mission, and what makes them unique in the customer service industry. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Showcase Your Customer Service Skills
As a Customer Experience & Events Host, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to manage bookings and handle inquiries effectively, as this will demonstrate your suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service. For instance, how would you handle a difficult customer or a booking error? Practising these scenarios can help you respond confidently and show your problem-solving skills during the interview.
✨Emphasise Teamwork and Growth
Tenpin values determined team players, so be sure to discuss your experiences working in teams and how you contribute to a positive work environment. Also, express your eagerness for career development and how you see yourself growing within the company, aligning with their commitment to fostering growth.
