Customer Experience & Events Host
Customer Experience & Events Host

Customer Experience & Events Host

Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure an amazing customer experience while managing bookings and serving food and drinks.
  • Company: Join the vibrant team at Tenpin - Feltham, where fun meets work.
  • Benefits: Enjoy retailer discounts, free bowling for family and friends, and enhanced parental leave.
  • Other info: Fast-paced workplace with opportunities for career advancement.
  • Why this job: Be part of a dynamic environment that values your growth and development.
  • Qualifications: Looking for motivated team players with a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

Tenpin - Feltham is seeking a motivated Customer Service Assistant to join our vibrant team. In this role, you'll ensure an excellent customer experience while managing bookings, addressing inquiries, and serving food and drinks.

We are dedicated to fostering career development and offer fantastic benefits including:

  • Retailer discounts
  • Free bowling for family and friends
  • Enhanced parental leave

We welcome determined team players aiming for growth in a fun, fast-paced environment.

Customer Experience & Events Host employer: Tenpin - Feltham

At Tenpin - Feltham, we pride ourselves on being an excellent employer by creating a dynamic and supportive work environment where our team members can thrive. With a focus on career development, we offer fantastic benefits such as retailer discounts, free bowling for family and friends, and enhanced parental leave, making it a rewarding place to work. Join us in delivering exceptional customer experiences while enjoying the perks of a fun, fast-paced atmosphere that encourages growth and teamwork.
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Contact Detail:

Tenpin - Feltham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience & Events Host

✨Tip Number 1

Get to know the company culture! Before your interview, check out Tenpin's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories during your chat with us!

✨Tip Number 3

Dress the part! While we love a casual atmosphere, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity!

✨Tip Number 4

Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds as we make our decision.

We think you need these skills to ace Customer Experience & Events Host

Customer Service
Booking Management
Inquiry Resolution
Food and Beverage Service
Teamwork
Communication Skills
Motivation
Adaptability

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know why you love providing excellent customer service. Share any experiences where you've gone above and beyond to make someone's day better – it really helps us see your enthusiasm!

Tailor Your Application: Make sure to customise your application to fit the role of Customer Experience & Events Host. Highlight relevant skills and experiences that match what we're looking for, like managing bookings or serving food and drinks.

Be Yourself: We want to get to know the real you! Use a friendly tone in your application and let your personality shine through. This role is all about connecting with people, so showing your authentic self can make a big difference.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Tenpin - Feltham

✨Know the Company

Before your interview, take some time to research Tenpin - Feltham. Understand their values, mission, and what makes them unique in the customer service industry. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.

✨Showcase Your Customer Service Skills

As a Customer Experience & Events Host, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to manage bookings and handle inquiries effectively, as this will demonstrate your suitability for the role.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions during the interview. Think about how you would handle specific situations, like dealing with a difficult customer or managing a busy event. Practising these scenarios can help you respond confidently and show your problem-solving skills.

✨Express Your Team Spirit

Tenpin values determined team players, so make sure to convey your enthusiasm for working in a team environment. Share experiences where you've collaborated with others to achieve a common goal, and express your eagerness to contribute to the fun, fast-paced atmosphere they promote.

Customer Experience & Events Host
Tenpin - Feltham

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