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For Companies At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, food, discounts, and career development opportunities.
- Why this job: Be part of an exciting environment and make a real impact on customer experiences.
- Qualifications: 12 months of supervisory experience and a passion for exceptional customer service.
- Other info: Flexible hours and great opportunities for career advancement await you!
The predicted salary is between 24000 - 36000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Unit Supervisor employer: Tenpin - Edinburgh Fountain Park
Contact Detail:
Tenpin - Edinburgh Fountain Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in creating fun experiences.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tricky situation. Be ready to share these examples during your chat, as they’ll highlight your supervisory skills and passion for customer service.
✨Tip Number 3
Show off your enthusiasm! When you’re talking about your experience, let your passion for entertainment and customer service shine through. Remember, they want someone who can create a fun environment, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen on the role and appreciate the opportunity to chat. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Unit Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for creating fun experiences shine through! We want to see how passionate you are about customer service and leading a team.
Tailor Your CV: Make sure your CV highlights your supervisory experience in leisure, hospitality, or retail. We love seeing how your skills align with our values and the role of Unit Supervisor!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can create a fun environment, so show us what makes you unique!
Apply Through Our Website: Ready to take the plunge? Head over to our website and complete the quick 2-minute application. It’s super easy, and we can’t wait to hear from you!
How to prepare for a job interview at Tenpin - Edinburgh Fountain Park
✨Know the Fun Factor
Before your interview, dive into what makes Tenpin special. Familiarise yourself with their offerings like Houdini’s Escape Rooms and the 4D Laser Arena. Being able to chat about these experiences shows your enthusiasm for creating unforgettable moments!
✨Showcase Your Leadership Skills
As a Unit Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated others or resolved conflicts—these stories will highlight your ability to create a fun and productive environment.
✨Emphasise Customer Service
Exceptional customer service is key at Tenpin. Be ready to discuss your approach to ensuring customers have a great time. Share specific instances where you went above and beyond to enhance a customer's experience—this will demonstrate your passion for service.
✨Align with Their Values
Understand Tenpin's corporate strategy and core values. During the interview, relate your personal values and work ethic to theirs. This alignment shows that you're not just looking for a job, but that you're genuinely interested in contributing to their mission of fun and entertainment.