Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Why this job: Be part of an exciting environment and make lasting memories.
- Qualifications: 12 months of supervisory experience and a passion for customer service.
- Other info: Flexible hours and great opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Unit Supervisor in Edinburgh employer: Tenpin - Edinburgh Fountain Park
Contact Detail:
Tenpin - Edinburgh Fountain Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Supervisor in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be all about creating great experiences. Think of examples from your past where you've led a team or made customers smile, and be ready to share those stories during your chat.
✨Tip Number 3
Show your passion for entertainment! Whether it's bowling, karaoke, or escape rooms, let your enthusiasm shine through. Talk about your favourite activities and how you can bring that excitement to the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Unit Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating fun experiences shine through! We want to see how passionate you are about customer service and leading a team.
Tailor Your CV: Make sure to customise your CV to highlight your supervisory experience in leisure, hospitality, or retail. We love seeing how your skills align with our values and the role of Unit Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and we can’t wait to see your application come through. Let’s get you on board to help us entertain!
How to prepare for a job interview at Tenpin - Edinburgh Fountain Park
✨Know the Fun Factor
Before your interview, dive into what makes Tenpin special. Familiarise yourself with their offerings like bowling, escape rooms, and karaoke. Show your enthusiasm for creating fun experiences and how you can contribute to that vibrant atmosphere.
✨Highlight Your Leadership Skills
As a Unit Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated others or resolved conflicts, and be ready to share those stories during your interview.
✨Customer Service is Key
Exceptional customer service is at the heart of Tenpin's mission. Be prepared to discuss your approach to ensuring customers have a great time. Share specific instances where you went above and beyond to enhance a customer's experience.
✨Embrace Flexibility and Adaptability
The leisure industry can be unpredictable, so demonstrate your ability to adapt to change. Think of examples where you've successfully navigated unexpected challenges or changes in your previous roles, and be ready to discuss them.