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- Tasks: Provide excellent customer service and manage fun activities like bowling and karaoke.
- Company: Join a vibrant entertainment centre that values energy and positivity.
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for advancement and rewards.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Enthusiastic, friendly, and ready to work in a fast-paced environment.
The predicted salary is between 1200 - 1600 £ per month.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant in Eastbourne employer: Tenpin - Eastbourne
Contact Detail:
Tenpin - Eastbourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Eastbourne
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your proactive attitude and commitment to exceptional service.
✨Tip Number 3
Be ready to showcase your personality! Since they’re looking for someone with energy and a positive attitude, don’t be afraid to let your true self shine during the interview. A friendly smile and a confident approach can go a long way!
✨Tip Number 4
Apply through our website! It’s quick and easy, and it shows that you’re serious about joining the team. Plus, you’ll get to see all the fantastic benefits we offer, which makes it even more exciting to be part of our family!
We think you need these skills to ace Customer Service Assistant in Eastbourne
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and positive attitude. Remember, we’re all about fun and energy!
Tailor Your Application: Make sure to highlight your customer service skills and any relevant experience in your application. We love a proactive approach, so if you've got examples of how you've gone above and beyond for customers, share them with us!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and make sure to answer any questions directly. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a quick and easy process. It only takes 2 minutes, and we can’t wait to see your application come through!
How to prepare for a job interview at Tenpin - Eastbourne
✨Show Your Enthusiasm
When you walk into the interview, let your energy shine! This role is all about having fun and creating a positive atmosphere, so don’t hold back on showing your excitement for the job. A genuine smile and a friendly attitude can go a long way in making a great first impression.
✨Know the Company
Do a bit of homework on the company before your interview. Familiarise yourself with their offerings like Escape Rooms, Karaoke, and the Laser Arena. Being able to chat about these activities shows that you’re genuinely interested and ready to contribute to the fun!
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Whether it’s resolving an issue or creating a memorable experience, showcasing your customer service skills will highlight your fit for the role. Remember, they want someone who prioritises exceptional service!
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, what a typical day looks like, or how they celebrate successes. This not only shows your interest but also helps you gauge if this fun environment is the right fit for you.