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For Companies At a Glance
- Tasks: Lead a fun team and ensure customers have an amazing experience at Tenpin.
- Company: Join Tenpin, a vibrant leisure company focused on customer enjoyment.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a fantastic bonus scheme.
- Other info: Embrace a culture of exceptional service and teamwork while having fun!
- Why this job: Be part of a dynamic environment where you can grow into a Deputy Manager.
- Qualifications: 1 year management experience in leisure, hospitality, or retail is preferred.
The predicted salary is between 25000 - 30000 £ per year.
The Role
As an Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate, and have a natural ability to create a fun environment for both customers and team. You will need to be well organised, approachable, and show initiative. Exceptional customer service will be at the heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.
Responsibilities
- Assume day-to-day responsibility for the operational management of the centre
- Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
- Lead the team by example ensuring everyone works together effectively
- Support the delivery of the company strategy
- Deputise in the absence of the Deputy Manager
- Undertake ownership for your own training and development to grow into the future role of Deputy Manager
- Support the other Managers in the achievement of all budgets, targets, and KPI’s
- Provide support to the team in various departments as and when required
- Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis
Skills
- Have a minimum of 1 year’s experience in a management role, ideally within leisure, hospitality, or retail
- Passionate about delivering exceptional customer service
- Have experience in leading and developing large teams
- Full of determination, enthusiasm, and patience
- Be ambitious and want to progress
Benefits
- Industry leading bonus scheme
- Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6 hours or more)
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 4 x annual salary
- A day off for your birthday
- Long Service Awards
Assistant Manager in Coventry employer: Tenpin - Coventry
Contact Detail:
Tenpin - Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Manager and be ready to share examples of your leadership skills.
✨Tip Number 3
Show your passion for customer service! During the interview, share stories about how you've gone above and beyond for customers in the past. This will highlight your commitment to creating a fun environment, just like Tenpin wants.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Coventry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how driven and passionate you are about creating a fun environment for our customers.
Tailor Your Experience: Make sure to highlight your relevant experience in management, especially in leisure, hospitality, or retail. We love seeing how your background aligns with the role of Assistant Manager!
Be Organised: A well-structured application is key! Use clear headings and bullet points to make it easy for us to read. This shows that you’re organised and ready to take on the responsibilities of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tenpin - Coventry
✨Know the Company Culture
Before your interview, take some time to research Tenpin's culture and values. Understanding their focus on customer service and creating a fun environment will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams. Share specific examples of how you've motivated your team and created a positive atmosphere, as this is crucial for the Assistant Manager role.
✨Demonstrate Customer Service Passion
Since exceptional customer service is at the heart of the role, think of instances where you went above and beyond for customers. Highlight these experiences to show your commitment to delivering great service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s future. This shows your genuine interest in the position and helps you assess if Tenpin is the right fit for you.