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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, a vibrant entertainment hub in Blackpool with a passion for fun.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a fantastic bonus scheme.
- Other info: Great opportunities for career advancement and a supportive work environment.
- Why this job: Be part of a dynamic team that loves to entertain and grow your career.
- Qualifications: 1 year of management experience and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
We’re expanding! Join the Blackpool team at our latest location! Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA!
The Role
As a Deputy Manager at Tenpin, you’ll ensure our customers have a great time and create a fun environment for both them and our team. You’ll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Deputy Manager employer: Tenpin - Blackpool
Contact Detail:
Tenpin - Blackpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you tailor your answers and show that you're a great fit for their fun environment.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or improved customer service. Be ready to share these during your interview to demonstrate your passion for creating a fantastic experience for both customers and staff.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let them know how excited you are about the role and how you can contribute to making the centre a fun place to work and visit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your interest in the Deputy Manager position!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating a fun environment shine through in your application. We want to see how you can bring that energy to our team and make our customers' experiences unforgettable!
Highlight Relevant Experience: Make sure to showcase your management experience in leisure, hospitality, or retail. We’re looking for someone who’s not just a leader but also knows how to develop a team and drive sales—so don’t hold back!
Be Yourself: We love authenticity! When writing your application, let your personality come through. We want to know the real you and how you can contribute to our fun-loving culture at Tenpin.
Apply Through Our Website: Ready to take the plunge? Head over to our website and complete the quick 2-minute application. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Tenpin - Blackpool
✨Know the Company Culture
Before your interview, take some time to understand the fun and vibrant culture at Tenpin. Familiarise yourself with their offerings like bowling, escape rooms, and karaoke. This will help you demonstrate how your leadership style aligns with their mission to create a fantastic environment for both customers and staff.
✨Showcase Your Leadership Skills
Be ready to discuss your management experience in leisure, hospitality, or retail. Prepare specific examples of how you've led teams, developed talent, and created a customer-focused culture. Highlight your passion for exceptional service and how it can contribute to achieving company objectives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think about scenarios where you had to manage daily operations, drive sales, or ensure compliance with policies. Practising these responses will help you feel more confident during the interview.
✨Express Your Ambition
Tenpin values career development, so make sure to express your eagerness to progress within the company. Share your long-term goals and how you see yourself growing as a Deputy Manager. This shows that you're not just looking for a job, but a place to build a career.