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- Tasks: Support refugees and migrants in finding safe housing and navigating complex casework.
- Company: Join Housing Justice, a community-focused organisation dedicated to ending homelessness.
- Benefits: Enjoy 29 days of annual leave, flexible working, and a supportive work-life balance plan.
- Other info: Home-based role with travel across Wales and opportunities for professional growth.
- Why this job: Make a real difference in the lives of vulnerable individuals seeking sanctuary.
- Qualifications: Experience with homelessness support and strong interpersonal skills are essential.
The predicted salary is between 36191 - 36191 £ per year.
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191
Closing Date: 11.30pm Sunday 17 May
About Us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the Role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees. This is a dynamic, frontline casework role that spans three core areas of our housing provision:
- The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
- Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
- Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About You
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants. You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language. If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
- 29 days of annual leave, 3 of which must be taken between Christmas and New Year. Paid on the basis of pro-rata if you work part-time.
- After 3 years of service you will have the right to one additional day of leave for each additional year of service, up to a maximum of 5 additional days, pro-rata for part-time.
- Flexible working opportunities. Whilst not all roles are flexible, where possible we operate core hours between 10am and 3pm, with staff able to adjust their working day around those hours. Any flexibility is subject to the discretion of the line manager and relevant senior manager.
- As this role is offered as a Home-based role, we will provide a stipend to allow you to purchase suitable accommodation.
- We offer a support programme for staff through Spectrum Life. You, and your family, can use it to get a range of advice and support.
- We offer a work-life balance plan.
Refugee Housing Support Coordinator in Cardiff employer: Tenovus
Contact Detail:
Tenovus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refugee Housing Support Coordinator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the housing and refugee support sectors. Attend local events or online webinars to connect with others who share your passion. You never know who might have a lead on a job opportunity!
✨Tip Number 2
Prepare for interviews by researching Housing Justice and their Seeking Sanctuary project. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interpersonal skills! Since this role involves working with vulnerable people, it’s crucial to demonstrate empathy and understanding. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the lives of those seeking sanctuary.
We think you need these skills to ace Refugee Housing Support Coordinator in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Refugee Housing Support Coordinator. We want to see how your skills can help us support those seeking sanctuary!
Show Your Passion: Let your enthusiasm for helping refugees and those experiencing homelessness shine through in your application. We love to see candidates who are genuinely passionate about making a difference in people's lives.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and experiences relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Tenovus
✨Know Your Stuff
Make sure you have a solid understanding of the housing system and welfare benefits in the UK. Brush up on Universal Credit and Housing Benefit, as these are crucial for the role. Being able to discuss these topics confidently will show your expertise and commitment.
✨Show Your Empathy
This role is all about supporting vulnerable people, so be prepared to share examples of how you've demonstrated empathy in past roles. Think about specific situations where you’ve helped someone in need, especially if it involved cultural sensitivity or language barriers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to refugee support and community engagement. This shows your genuine interest in their mission and helps you assess if it's the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Responding thoughtfully to what the interviewer says can demonstrate your strong interpersonal skills, which are essential for this role. It’s not just about what you say, but how you engage with them.