At a Glance
- Tasks: Provide expert advice on cancer care via phone, internet, and in-person support.
- Company: Tenovus Cancer Care, dedicated to holistic cancer support.
- Benefits: Flexible working hours, professional development, and a supportive team environment.
- Other info: Join a passionate team focused on continuous improvement and patient-centred care.
- Why this job: Make a real difference in people's lives while utilising your nursing skills.
- Qualifications: Registered nurse with oncology experience and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Location Home / Head Office Salary £33,000 full time salary Weekly Working Hours 35 hours per week with flexible working. (We will consider part time working - please clearly outline your regular weekly hours preference as part of your Cover Letter application) Application Deadline Sunday, September 13, 2026 Job Profile Job Profile document
Job Summary
Join our Support Line Nurse Team!
The Support Line Nurse job
Our specialist Support Line Nurse service delivers information and advice on all aspects of cancer and its treatment to anyone affected by cancer from to those worried about cancer, going through treatment to palliative intent and end of life care.
We deliver our service via the telephone as well as the internet and in person often referring and signposting across our wider Tenovus Cancer Care services and to our NHS partners. Our Support Line Nurses are oncology nursing specialists who approach cancer care holistically, work collaboratively and are passionate about supporting people affected by cancer.
The Support Line Nurse Job Details!
We're looking for a qualified Nurse to join us for a fixed term 12 month contract. Largely based from home the role operates across 7 days per week including Bank Holidays. There willbe times you're required ad-hoc to attend our Cardiff City Centre Head Office for meetings, training and induction. Shift rota’s are typically between the hours of 9am and 5pm 2 days a week Monday - Friday or with 1 of the working days split between a weekend and a weekday.
We provide you with the IT equipment you’ll need at home or Head office. For home working you’ll need to have a suitably private working area to make and receive calls to the Support Line and do computer work.
The Support Line Nurse Skills
In this Support Line Nurse job you can expect to be doing things like:
- Handling incoming clinical calls or internet enquiries giving appropriate nurse led advice over the phone or the internet
- Signposting patients to wider services appropriately to support their wider health and wellbeing needs
- Contacting Health Board or referred patients via our Call Back service assessing Systemic Anti-Cancer Therapy responses or toxicities
- Attending in person Wales events with organisations or in community settings promoting our service and awareness of cancer
- Using your oncology nursing clinical experience to give proficient systemic oncology patient advice
- Work in close contact with partner organisations and Health Boards in a patient-centred approach to nursing
To do well in this Support Line Nurse role you’ll be able to:
- Demonstrate your oncology nursing specialist skills that can be adapted to our way of service delivery and be keen to learn, develop and hone new and existing skills
- Show you’re a solution finder, proactive and adaptable in your supportive style and collaborative way of working with people
- Have good communication and strong presentation and public speaking skills to present information effectively and in an engaging way to multiple groups of people
- Be technically capable using a computer and the internet and confident using the phone and internet to communicate
- Communicate confidently to a mixture of groups and individuals and have great interpersonal skills when it comes to working with others
- Keep on top of things when it comes to deadlines, accuracy and delivering quality work
This is an important job where the work you do helps people affected by cancer when they need it most. So, if you could join us and make a difference at Tenovus Cancer Care we can’t wait to hear from you!
Successful candidates are required to undertake a DBS Enhanced (Adults) check at job offer stage.
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
We can’t wait to receive your application! We’d love you to find out more about our staff benefits , about us and what it’s like to work with us . Your application should demonstrate your motivation for the role and how your skills or experience could be a great match for it.
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Support Line Nurse / Nyrs Llinell Gymorth in Cardiff employer: Tenovus Cancer Care
At Tenovus Cancer Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Macmillan Welfare Benefits First Contact Advisor, you'll have the opportunity to make a meaningful impact in the lives of those affected by cancer while enjoying flexible working hours and a collaborative team environment based in Wales. Our commitment to diversity and integrity ensures that every team member feels valued and empowered to contribute their unique skills to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Support Line Nurse / Nyrs Llinell Gymorth in Cardiff
✨Tip Number 1
Network like a pro! Reach out to fellow nurses, oncology specialists, and even past colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at networking events, be ready to share your passion for cancer care and how your experience aligns with their needs.
✨Tip Number 3
Stay active on social media, especially LinkedIn. Follow organisations like Tenovus Cancer Care and engage with their posts. It’s a great way to show your interest and keep up with industry news.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate Support Line Nurses who want to make a difference. Your next opportunity could be just a click away!
We think you need these skills to ace Support Line Nurse / Nyrs Llinell Gymorth in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Support Line Nurse role. Highlight your oncology nursing experience and how it aligns with our holistic approach to cancer care. We want to see how you can contribute to our mission!
Show Your Passion:Let your enthusiasm for supporting people affected by cancer shine through in your application. Share any relevant experiences or stories that demonstrate your commitment to patient care and collaboration with healthcare partners.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll have access to all the latest updates about the role and our services!
How to prepare for a job interview at Tenovus Cancer Care
✨Know Your Oncology Basics
Brush up on your oncology knowledge before the interview. Be prepared to discuss common cancer treatments, side effects, and patient care strategies. This will show your passion for the role and your ability to provide informed advice.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for a Support Line Nurse. Make sure to listen carefully to the questions asked and respond thoughtfully, showing that you can empathise with patients and understand their concerns.
✨Showcase Your Communication Skills
Since you'll be providing advice over the phone and internet, it's essential to convey information clearly and compassionately. Prepare examples of how you've effectively communicated complex medical information in the past, especially in stressful situations.
✨Familiarise Yourself with the Organisation
Research Tenovus Cancer Care and its services thoroughly. Understand their mission, values, and the specific support they offer. This will help you align your answers with their goals and demonstrate your genuine interest in being part of their team.
