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- Tasks: Lead a vibrant team in a charity shop, inspiring volunteers and managing daily operations.
- Company: Join Tenovus Cancer Care, a diverse and inclusive charity making a real difference.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make an impact in your community while gaining valuable management experience.
- Qualifications: Experience in management and customer service; charity retail experience is a plus.
- Other info: Embrace a culture of collaboration, integrity, and respect in a fun workplace.
The predicted salary is between 24000 - 36000 £ per year.
Work in our shops! Our shops thrive in the local community and are friendly and fun places to work. We’re looking for a Shop Manager who shares our values, passion and drive supporting our shop’s trading hours across the week or weekends. You’ll be joining a team where diversity is welcomed, people matter and we take pride in our work. We’re determined to be here for everyone affected by cancer. So it’s a retail job that makes a real difference to us achieving so much.
Responsibilities
- You’ll be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team.
- You’ll coach your team to make sure the shop’s looking sharp, sorting and selling stock and the admin side of running a shop is slick.
- Customer care, team collaboration and creative thinking are things you’re great at.
- You’re someone who communicates with others easily and is inclusive in a team role with good management skills and can generate profit.
Qualifications
- Your application should demonstrate your motivation for the Shop Manager role and how your skills or experience could be a great match for it.
- Management and coaching experience where you’ve helped people to learn and develop and been an inspiring role model as a leader.
- Charity retail experience isn’t necessary but would be beneficial.
- Customer service skills delivering excellent customer care preferably in a retail management environment.
- Computer and admin confidence so you can process till sales, follow and supervise work processes and manage regular shop admin.
- Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way.
Values and Diversity
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
Application
We can’t wait to receive your application! We’d love you to find out more about our staff benefits, about us and what it’s like to work with us. Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact people@tenovuscancercare.org.uk. The ability to chat in Welsh is desirable but not essential.
Shop Manager / Rheolwr Siop (Charity Retail) employer: Tenovus Cancer Care
Contact Detail:
Tenovus Cancer Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager / Rheolwr Siop (Charity Retail)
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for making a difference shine through. We want to see how you connect with our cause!
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or made tough decisions. We love hearing about how you've coached others to success, so come prepared with those stories.
✨Tip Number 3
Don’t forget to highlight your customer service experience. Share how you've gone above and beyond for customers in the past. We’re all about creating a welcoming environment, so show us how you can contribute to that!
✨Tip Number 4
Finally, be yourself! We value diversity and authenticity, so don’t hold back on showing who you are. If you’ve got ideas on how to make our shop even better, we want to hear them. Apply through our website and let’s chat!
We think you need these skills to ace Shop Manager / Rheolwr Siop (Charity Retail)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Shop Manager role shine through! We want to see how your values align with ours and how you can contribute to making a difference in the community.
Highlight Relevant Experience: Make sure to showcase any management or coaching experience you have. Even if you haven't worked in charity retail before, we want to know how your skills can translate into this role and help inspire our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see how you fit the bill for the Shop Manager position.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy – just click the ‘Apply Now’ button and follow the steps. If you need any help, feel free to reach out to us at people@tenovuscancercare.org.uk.
How to prepare for a job interview at Tenovus Cancer Care
✨Know Your Values
Before the interview, take some time to familiarise yourself with the core values of the organisation. They’re looking for someone who embodies collaboration, integrity, innovation, respect, and inclusivity. Think about how your personal values align with theirs and be ready to share examples that demonstrate this.
✨Showcase Your Leadership Skills
As a Shop Manager, you’ll need to inspire and lead a team. Prepare specific examples from your past experiences where you’ve successfully coached or managed a team. Highlight how you motivated others and created a positive environment, as this will resonate well with the interviewers.
✨Customer Care is Key
Since excellent customer service is crucial in retail, think of instances where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will show your commitment to delivering great service.
✨Be Ready for Team Collaboration Questions
Expect questions about teamwork and collaboration. Prepare to discuss how you’ve worked effectively within a diverse team, highlighting your communication skills and ability to include everyone. This will demonstrate that you can foster an inclusive atmosphere in the shop.
