At a Glance
- Tasks: Lead a passionate team in a charity shop, inspiring volunteers and driving sales.
- Company: Community-focused charity with a friendly and supportive culture.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Join a vibrant team dedicated to making an impact through pre-loved fashion.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail experience preferred; strong leadership and customer service skills essential.
The predicted salary is between 30000 - 42000 £ per year.
Do you have a passion for pre‑loved clothes? A positive management style? Pride to lead the way on customer service? Profits and people as your motivators?
Our Gloucester Rd 2 shop is a much‑loved part of the local community with a friendly and thriving shop team. With an Assistant Shop Manager supporting a dedicated group of volunteers the team needs a Shop Manager to lead and inspire them to continue keeping the shop at the heart of the community.
Supported by your Retail Area Manager you’ll keep the shop’s profits growing, make sure quality stock is sold and proactively get out into the community representing our work and creating an inclusive shop environment.
People are at the heart of what we do and a big part of the Shop Manager role is coaching your team and providing people opportunities to grow, support and contribute.
Key responsibilities and qualifications- Working in retail (experience in a charity shop a plus)
- Managing profits and working to targets
- Helping customers and providing the best level of service
- Positive and inspiring leadership; role model helping others develop and grow
- Recruiting, motivating and managing a diverse group of people
Permanent contract: 35 hours per week (flexible across the week).
In return you’ll be part of a people‑orientated culture, make impact through a worthwhile cause.
Check out our amazing staff benefits on our work with us page.
We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
#J-18808-LjbffrShop Manager (Charity Retail) in Glasgow employer: Tenovus Cancer Care
As a Shop Manager at our Gloucester Rd 2 location, you will be part of a vibrant community-focused team that values both profits and people. We offer a supportive work culture where your leadership can shine, alongside opportunities for personal growth and development within the charity sector. Join us to make a meaningful impact while enjoying flexible working hours and a range of fantastic staff benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Charity Retail) in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tenovus Cancer Care, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tenovus Cancer Care!
We think you need these skills to ace Shop Manager (Charity Retail) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tenovus Cancer Care, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tenovus Cancer Care and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tenovus Cancer Care that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tenovus Cancer Care
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
