At a Glance
- Tasks: Lead a vibrant team in our charity shop, inspiring volunteers and managing daily operations.
- Company: Join Tenovus Cancer Care, a diverse and inclusive charity making a real difference.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make an impact in your community while gaining valuable management experience.
- Qualifications: Experience in management and customer service; charity retail experience is a plus.
- Other info: We value diversity and encourage everyone to bring their authentic selves to work.
The predicted salary is between 30000 - 42000 £ per year.
Work in our shops! Our shops thrive in the local community and are friendly and fun places to work. We’re looking for a Shop Manager who shares our values, passion and drive supporting our shop’s trading hours across the week or weekends. You’ll be joining a team where diversity is welcomed, people matter and we take pride in our work. We’re determined to be here for everyone affected by cancer. So it’s a retail job that makes a real difference to us achieving so much.
Responsibilities
- You’ll be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team.
- You’ll coach your team to make sure the shop’s looking sharp, sorting and selling stock and the admin side of running a shop is slick.
- Customer care, team collaboration and creative thinking are things you’re great at.
- You’re someone who communicates with others easily and is inclusive in a team role with good management skills and can generate profit.
Qualifications
- Your application should demonstrate your motivation for the Shop Manager role and how your skills or experience could be a great match for it.
- Management and coaching experience where you’ve helped people to learn and develop and been an inspiring role model as a leader.
- Charity retail experience isn’t necessary but would be beneficial.
- Customer service skills delivering excellent customer care preferably in a retail management environment.
- Computer and admin confidence so you can process till sales, follow and supervise work processes and manage regular shop admin.
- Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way.
Values and Diversity
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
Application
We can’t wait to receive your application! We’d love you to find out more about our staff benefits, about us and what it’s like to work with us. Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact us.
Shop Manager / Rheolwr Siop (Charity Retail) in London employer: Tenovus Cancer Care
Contact Detail:
Tenovus Cancer Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager / Rheolwr Siop (Charity Retail) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tenovus Cancer Care. Understand their values and mission, and think about how your own experiences align with them. This will help you show that you're not just another candidate, but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for retail management roles, like how you handle team dynamics or customer service challenges. The more comfortable you are speaking about your experiences, the better you'll come across in the real deal.
✨Tip Number 3
Show off your leadership skills! Think of specific examples where you've inspired or coached a team. Whether it’s a time you turned around a struggling project or helped a colleague shine, be ready to share these stories. It’ll demonstrate your management style and how you can contribute to the shop's success.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Shop Manager position!
We think you need these skills to ace Shop Manager / Rheolwr Siop (Charity Retail) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the role shine through! Share why you’re excited about working in charity retail and how you connect with our values. We want to see your enthusiasm for making a difference!
Highlight Relevant Experience: Even if you don’t have direct charity retail experience, think about your management and customer service skills. Tell us about times you’ve led a team or provided excellent customer care. We love hearing about your unique experiences!
Be Yourself: We value diversity and authenticity, so don’t be afraid to show your true self in your application. Share your personal story and what makes you a great fit for our inclusive team. We want to know the real you!
Follow the Application Process: Applying is super easy! Just click the ‘Apply Now’ button on our website and follow the steps. If you need any help or adjustments during the process, reach out to us. We’re here to support you every step of the way!
How to prepare for a job interview at Tenovus Cancer Care
✨Know Your Values
Before the interview, take some time to familiarise yourself with the core values of the company. Since they emphasise collaboration, integrity, and inclusivity, think about how your own values align with theirs and be ready to share examples that demonstrate this.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare specific examples from your past experiences where you've successfully coached or inspired others. Highlight your management style and how you foster an inclusive environment, as this will resonate well with their focus on diversity.
✨Customer Care is Key
Brush up on your customer service skills and be prepared to discuss how you’ve delivered excellent customer care in previous roles. Think of scenarios where you went above and beyond for customers, as this will show your commitment to creating a positive shopping experience.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare to discuss how you would handle various situations in the shop, such as managing stock or resolving customer complaints, to demonstrate your practical understanding of retail management.
