At a Glance
- Tasks: Support a team of volunteers and ensure the shop runs smoothly.
- Company: Join Tenovus Cancer Care, a community-focused charity with strong values.
- Benefits: Gain valuable experience in retail and customer service while making a difference.
- Other info: Opportunity to develop leadership skills in a supportive environment.
- Why this job: Be part of a friendly team and help your local community thrive.
- Qualifications: Customer service skills and a passion for helping others are essential.
The predicted salary is between 20000 - 25000 £ per year.
About the Position
Work in our shops! Our shops thrive in the local community and are friendly and fun places to work. We’re looking for an Assistant Shop Manager who shares our values, passion and drive supporting our shop’s trading hours across the week or weekends. As an Assistant Shop Manager you will support a team of volunteers and be part of the shop management team who lead and inspire everyone around you. You’ll ensure the shop looks sharp, sorting and selling stock while keeping the admin side of running a shop slick.
Key Responsibilities
- Support a team of volunteers to deliver excellent customer care.
- Ensure the shop looks sharp and efficiently sort and sell stock.
- Process till sales, follow work processes and handle administrative tasks.
- Assist in coaching or managing staff to help them learn and develop.
Qualifications & Experience
- Customer service skills to deliver excellent customer care.
- Retail experience as staff or a volunteer (beneficial).
- Coaching or management experience where you’ve helped people to learn and develop.
- Computer and admin confidence to process till sales, follow work processes and perform admin duties.
Core Values & Equality
At Tenovus Cancer Care we’re guided by core values: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to building a diverse and inclusive workplace where everyone feels they belong and can be their authentic selves. Everyone has an equal opportunity to join us.
Assistant Shop Manager / Rheolwr Siop Cynorthwyol- Llangollen, North Wales employer: Tenovus Cancer Care
Contact Detail:
Tenovus Cancer Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager / Rheolwr Siop Cynorthwyol- Llangollen, North Wales
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop in and chat with the team or volunteers. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see how you can bring that passion to our shop and inspire others.
✨Tip Number 3
Be ready to talk about teamwork! As an Assistant Shop Manager, you'll be leading a team of volunteers. Share your experiences in coaching or managing others, and how you’ve helped them grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to handle the admin side of things.
We think you need these skills to ace Assistant Shop Manager / Rheolwr Siop Cynorthwyol- Llangollen, North Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the role shine through! We want to see how much you care about supporting the community and working with a team. Share any relevant experiences that highlight your enthusiasm for retail and customer service.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager position. Highlight your retail experience, especially any coaching or management roles you've had. We love seeing how your skills align with our values, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can handle admin tasks efficiently, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Tenovus Cancer Care
✨Know the Company Values
Before your interview, take some time to understand the core values of the company. Since they value collaboration, integrity, and inclusivity, think about how you can demonstrate these in your past experiences. Be ready to share examples that align with their mission.
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, excellent customer care is key. Prepare to discuss specific instances where you've gone above and beyond for customers. Highlight any retail or volunteer experience that showcases your ability to connect with people and create a welcoming environment.
✨Demonstrate Leadership Potential
Since you'll be supporting a team of volunteers, it's important to show your coaching and management skills. Think of examples where you've helped others learn and develop. Be prepared to discuss your approach to leading a team and how you inspire those around you.
✨Be Ready for Admin Questions
The role involves handling administrative tasks, so brush up on your computer skills and be ready to discuss your experience with processing sales and managing stock. You might be asked about your familiarity with till systems or how you keep things organised, so have some examples ready.