At a Glance
- Tasks: Lead a passionate team to manage shop operations and support those affected by cancer.
- Company: Join Tenovus Cancer Care, a diverse and inclusive charity retail environment.
- Benefits: Make a real difference while developing your leadership skills in a supportive setting.
- Other info: Opportunities for personal growth in a dynamic and inclusive workplace.
- Why this job: Be part of a mission-driven team that values collaboration and respect.
- Qualifications: Experience in management and customer service; charity retail experience is a plus.
The predicted salary is between 24000 - 28000 £ per year.
We’re looking for a Shop Manager who shares our values, passion and drive to support our shop’s trading hours across the week or weekends. You’ll be joining a team where diversity is welcomed, people matter and we take pride in our work. We’re determined to be here for everyone affected by cancer, so it’s a retail job that makes a real difference to us achieving so much.
You’ll be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team. You’ll coach your team to make sure the shop’s looking sharp, sorting and selling stock and the admin side of running a shop is slick. Customer care, team collaboration and creative thinking are things you’re great at. You’re someone who communicates with others easily and is inclusive in a team role with good management skills and can generate profit.
Responsibilities and Qualifications
- Management and coaching experience where you’ve helped people to learn and develop and been an inspiring role model as a leader.
- Charity retail experience not necessary but would be beneficial.
- Customer service skills delivering excellent customer care preferably in a retail management environment.
- Computer and admin confidence so you can process till sales, follow and supervise work processes and manage regular shop admin.
- Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way.
Our Values
At Tenovus Cancer Care we’re guided by core values: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Shop Manager/Rheolwr Siop- Llandudno, North Wales employer: Tenovus Cancer Care
Tenovus Cancer Care is an exceptional employer that values teamwork, integrity, and respect, creating a supportive environment for its employees and volunteers. Located in the beautiful coastal town of Llandudno, this role offers flexible hours and the opportunity to lead a dedicated team while making a meaningful impact in the community. With a strong focus on employee growth and collaboration, Tenovus Cancer Care provides a rewarding experience for those looking to contribute to a noble cause.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager/Rheolwr Siop- Llandudno, North Wales
✨Tip Number 1
Get to know the company! Research Tenovus Cancer Care and understand their values. When you walk into that interview, show us how your passion aligns with our mission to support those affected by cancer.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a diverse team. Think of examples where you've inspired others or handled tricky situations. We want to see your leadership shine!
✨Tip Number 3
Be ready to talk about customer care! Share stories of how you've gone above and beyond for customers in the past. We love candidates who can demonstrate excellent service and a knack for making people feel valued.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Shop Manager/Rheolwr Siop- Llandudno, North Wales
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the role shine through! We want to see how much you care about making a difference in the community and supporting those affected by cancer. Share any personal experiences or motivations that drive you.
Highlight Your Management Skills:Make sure to emphasise your management and coaching experience. We’re looking for someone who can inspire and lead a team, so give us examples of how you've developed others and created a positive work environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications and how you fit into our values without getting lost in too much detail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and comfortable with the admin side of things!
How to prepare for a job interview at Tenovus Cancer Care
✨Know the Values
Before your interview, take some time to really understand the core values of the company. They’re all about being collaborative, respectful, and inclusive. Think about how your own values align with theirs and be ready to share examples that demonstrate this during your chat.
✨Showcase Your Leadership Skills
As a Shop Manager, you’ll need to inspire and lead a team. Prepare specific examples from your past experiences where you’ve successfully coached or managed a team. Highlight how you’ve motivated others and created a positive environment, as this will resonate well with the interviewers.
✨Customer Care is Key
Brush up on your customer service skills! Be prepared to discuss how you’ve delivered excellent customer care in previous roles. Think of scenarios where you went above and beyond for customers, as this will show your commitment to making a difference in the retail environment.
✨Be Ready for Admin Talk
Since the role involves managing shop admin, make sure you’re comfortable discussing your experience with computer systems and admin tasks. Bring up any relevant software you’ve used and how you’ve streamlined processes in the past. This will show you’re organised and ready to keep things running smoothly.
