Support Line Nurse in Cardiff

Support Line Nurse in Cardiff

Cardiff Temporary 33000 £ / year No working from home possible
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At a Glance

  • Tasks: Provide vital support and advice to those affected by cancer through calls and online communication.
  • Company: Join Tenovus Cancer Care, a compassionate organisation dedicated to cancer support.
  • Benefits: Flexible home working, IT equipment provided, and opportunities for professional development.
  • Other info: Dynamic role with a focus on collaboration and patient-centred care.
  • Why this job: Make a real difference in people's lives during their toughest times.
  • Qualifications: Qualified Nurse with oncology nursing experience and strong communication skills.

Join our Support Line Nurse Team! Our specialist Support Line Nurse service delivers information and advice on all aspects of cancer and its treatment to anyone affected by cancer, from those worried about cancer, going through treatment to palliative intent and end of life care. We deliver our service via the telephone as well as the internet and in person, often referring and signposting across our wider Tenovus Cancer Care services and to our NHS partners. Our Support Line Nurses are oncology nursing specialists who approach cancer care holistically, work collaboratively and are passionate about supporting people affected by cancer.

We're looking for a qualified Nurse to join us for a fixed term 12 month contract. Largely based from home, the role operates across 7 days per week including Bank Holidays. There will be times you're required ad-hoc to attend our Cardiff City Centre Head Office for meetings, training and induction. Shift rotas are typically between the hours of 9am and 5pm, 2 days a week Monday – Friday or with 1 of the working days split between a weekend and a weekday. We provide you with the IT equipment you'll need at home or Head office. For home working, you'll need to have a suitably private working area to make and receive calls to the Support Line and do computer work.

In this Support Line Nurse job you can expect to be doing things like:

  • Handling incoming clinical calls or internet enquiries giving appropriate nurse led advice over the phone or the internet
  • Signposting patients to wider services appropriately to support their wider health and wellbeing needs
  • Contacting Health Board or referred patients via our Call Back service assessing Systemic Anti-Cancer Therapy responses or toxicities
  • Attending in person Wales events with organisations or in community settings promoting our service and awareness of cancer
  • Using your oncology nursing clinical experience to give proficient systemic oncology patient advice
  • Work in close contact with partner organisations and Health Boards in a patient-centred approach to nursing

To do well in this Support Line Nurse role you'll be able to:

  • Demonstrate your oncology nursing specialist skills that can be adapted to our way of service delivery and be keen to learn, develop and hone new and existing skills
  • Show you're a solution finder, proactive and adaptable in your supportive style and collaborative way of working with people
  • Have good communication and strong presentation and public speaking skills to present information effectively and in an engaging way to multiple groups of people
  • Be technically capable using a computer and the internet and confident using the phone and internet to communicate
  • Communicate confidently to a mixture of groups and individuals and have great interpersonal skills when it comes to working with others
  • Keep on top of things when it comes to deadlines, accuracy and delivering quality work

This is an important job where the work you do helps people affected by cancer when they need it most. So, if you could join us and make a difference at Tenovus Cancer Care we can’t wait to hear from you!

Your CV application should showcase your skills and experience and be supported by a Cover Letter to explain your passion and motivation for the role, our cause and organisation. We'll be interviewing in our Cardiff City Centre head Office week commencing the 21st September. Successful candidates are required to undertake a DBS Enhanced (Adults) check at job offer stage.

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

We can’t wait to receive your application! We’d love you to find out more about our staff benefits, about us and what it’s like to work with us. Your application should demonstrate your motivation for the role and how your skills or experience could be a great match for it. Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process.

Support Line Nurse in Cardiff employer: Tenovus Cancer Care

At Tenovus Cancer Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Macmillan Welfare Benefits First Contact Advisor, you'll have the opportunity to make a meaningful impact in the lives of those affected by cancer while enjoying flexible working hours and a collaborative team environment based in Wales. Our commitment to diversity and integrity ensures that every team member feels valued and empowered to contribute their unique skills to our mission.

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Contact Details:

Tenovus Cancer Care Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Line Nurse in Cardiff

Get In Touch with Local Health Services

Start by reaching out to local hospitals, clinics, and care homes directly. They often have temporary nursing roles that may not be advertised online. Don’t hesitate to pop by for a quick chat or to ask about current openings!

Join Nursing Community Groups

Look for local nursing community groups or online forums where temp roles are frequently shared. Whether it’s Facebook groups or platforms like Nursing Times, these can be great places to connect with fellow nurses and discover temp roles through word of mouth.

Reach Out to Recruitment Agencies

Get in touch with recruitment agencies specialising in nursing. They often have a list of temporary positions that need filling quickly, and many health services prefer to hire through agencies for short-term roles. Make sure your availability is clear!

Showcase Your Flexibility

In the nursing field, flexibility is key, especially for temporary roles. Highlight your willingness to work different shifts and locations when applying through our website. This will make you more attractive to employers looking for quick cover!

We think you need these skills to ace Support Line Nurse in Cardiff

Communication Skills
Time Management
Team Collaboration
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills

Some tips for your application 🫡

Highlight Your Skills in Patient Care:When applying for a temporary nursing role, make sure to spotlight your specific skills in patient care. This includes any training or certifications you've received, such as Basic Life Support (BLS) or specific nursing specialisations. We want to see how you've applied these skills in real-world situations, so share relevant experiences in your CV.

Reflect Your Adaptability:Temporary roles often require you to hit the ground running, so it’s essential to convey your adaptability. In your cover letter, mention examples of how you’ve quickly adjusted to new environments or challenges in patient care settings. This shows that you're ready to step in and provide support from day one!

Emphasise Availability and Flexibility:For temporary positions, your availability is key! Make sure to state your flexible working hours in your CV and cover letter so Tenovus Cancer Care knows when you're ready to jump in. This helps them see that you’re committed and prepared to meet their immediate needs.

Personalise Your Application for Tenovus Cancer Care:Finally, take the time to tailor your application for Tenovus Cancer Care specifically. Research their values and any recent initiatives they may have. Mention these in your cover letter to show that you’ve done your homework and are genuinely interested in working with them in patient care.

How to prepare for a job interview at Tenovus Cancer Care

Show Your Passion for Patient Care

As a temporary nursing role, it’s crucial to demonstrate your genuine passion for patient care. Talk to the interviewer about experiences where you went above and beyond for patients and how you handle emotional situations – this shows your soft skills are as strong as your technical knowledge.

Be Ready for Clinical Scenarios

Expect to face some clinical scenario questions during your interview. You might be asked how you would handle specific patient situations or emergencies. Brush up on your clinical skills and think through a few scenarios so you can talk through your thought process confidently.

Highlight Your Adaptability

Temporary roles often mean you're filling in where needed, so emphasise your adaptability during the interview. Share examples of times you’ve quickly adjusted to new teams or practices, which shows you can hit the ground running at Tenovus Cancer Care.

Emphasise Teamwork and Communication

In nursing, being a great team player is essential. Don't just talk about your individual achievements; share instances where you effectively collaborated with other healthcare professionals. This will show how you’ll fit into the team at Tenovus Cancer Care and contribute positively to patient care.