At a Glance
- Tasks: Support our shop team, manage volunteers, and ensure a welcoming environment for customers.
- Company: Join Tenovus Cancer Care, a community-focused charity making a real difference.
- Benefits: Flexible working hours, competitive salary, and a supportive team culture.
- Other info: Diverse and inclusive workplace where everyone can be their authentic selves.
- Why this job: Be part of a mission-driven team that helps those affected by cancer.
- Qualifications: Customer service skills, retail experience, and a passion for teamwork.
The predicted salary is between 19104 - 19104 £ per year.
Location: Cardiff
Salary: £19,104 per year
Weekly Working Hours: 28 (working flexibly across the week)
Application Deadline: Sunday, September 20, 2026
Job Summary:
Work in our shops! Our shops thrive in the local community and are friendly and fun places to work. We’re looking for an Assistant Shop Manager who shares our values, passion and drive supporting our shop’s trading hours across the week or weekends. You’ll be joining a team where diversity is welcomed, people matter and we take pride in our work. We’re determined to be here for everyone affected by cancer. So it’s a retail job that makes a real difference to us achieving so much.
You’ll be supporting a team of volunteers and part of a shop management team who lead and inspire everyone around you. You’ll make sure the shop’s looking sharp, sorting and selling stock and the admin side of running a shop is slick. Customer care, team collaboration and creative thinking are things you’re great at. You’re someone who communicates with others easily and is inclusive in a team role with good management and decision-making skills.
Your application should demonstrate your motivation for the Assistant Shop Manager role and how your skills or experience could be a great match for it.
We’re looking for:
- Customer service skills to deliver excellent customer care
- Retail experience as staff or a volunteer would be beneficial
- Coaching or management experience where you’ve helped people to learn and develop
- Computer and admin confidence so you can process till sales, follow work processes and do some admin
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
We can’t wait to receive your application! We’d love you to find out more about our staff benefits, about us and what it’s like to work with us. Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact people@tenovuscancercare.org.uk.
Assistant Shop Manager / Rheolwr Siop Cynorthwyol- Rhiwbina, South Wales in Cardiff employer: Tenovus Cancer Care
At Tenovus Cancer Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Macmillan Welfare Benefits First Contact Advisor, you'll have the opportunity to make a meaningful impact in the lives of those affected by cancer while enjoying flexible working hours and a collaborative team environment based in Wales. Our commitment to diversity and integrity ensures that every team member feels valued and empowered to contribute their unique skills to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager / Rheolwr Siop Cynorthwyol- Rhiwbina, South Wales in Cardiff
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tenovus Cancer Care, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager / Rheolwr Siop Cynorthwyol- Rhiwbina, South Wales in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tenovus Cancer Care that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tenovus Cancer Care will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tenovus Cancer Care and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tenovus Cancer Care
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tenovus Cancer Care, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tenovus Cancer Care!
