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- Tasks: Supervise cleaning teams and ensure high standards of hygiene and cleanliness.
- Company: Join Tenon FM, a leading Facilities Management company with a strong team culture.
- Benefits: Health cash plan, gym discounts, 24/7 support, and pension scheme.
- Why this job: Make a real difference in creating clean and safe environments for clients.
- Qualifications: Experience as a Cleaning Supervisor and strong organisational skills.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a motivated, reliable and customer focused Supervisor to supervise our team of Cleaning Operatives and the Cleaning Services that we provide to our valued client based at Longcroft Lane, Hemel Hempstead, HP3 0BN. As a Cleaning Supervisor you will be in charge of undertaking cleaning duties across the site ensuring a complete cleaning/housekeeping service is provided in compliance with CQC and Health & Safety Regulations.
Responsibilities
- You will interact with and support the Account Management team in supervising a team of cleaning staff across your designated site(s).
- You will build effective relationships and ensure that employees are working productively and safely.
- Present and conduct yourself in a professional, courteous and appropriate manner in accordance with the Company policies, procedures, guidelines and values.
- You will work closely with the site teams to ensure excellent service delivery and that our clients have a better day, every day.
- Support and guide the site cleaning teams to achieve excellent service levels.
- Provide and manage comprehensive cleaning (washing floors, emptying bins, vacuuming, cleaning bathrooms, dusting etc.) ensuring the service meets high standards of hygiene and cleanliness.
- Reporting any maintenance issues (damages, faults) to management teams.
- Work with customers to address any specific requirements or concerns.
- Carrying out regular site cleaning audits and any failures actioned within a 48 hour period.
- Support in the recruitment and training of new employees including site familiarisation detailing cleaning regime, waste procedures as well as opening and lock-up procedures.
- Provide hands-on cleaning support across sites and respond to cleaning requests as required.
- Provide up to date safety and Tool box talks for training on a regular basis and record keep accurate records.
- Scheduling and assigning specific duties and roles to cleaners and ensuring they are carried out and maintained to the correct standards.
- Support in rota organisation as well as providing accurate timesheets to the accounts management team.
- Manage equipment, materials and stock levels and place orders where required.
- Contribute to and maintain good relationships with customer representatives on site.
- Complete the regular audits required to measure the cleaning performance.
- Ensure that the team comply with all statutory regulations at all times.
- Maintain professional internal and external relationships that meet our core values.
- Any reasonable requests from your line manager applicable to your role.
Qualifications
- Proven experience as a Cleaning Supervisor.
- Hands on.
- Ability to build credible relationships.
- Reasonable IT skills, including Microsoft Office suite.
- Experience of audits and working with high standards.
- Ability to listen to and motivate employees.
- Proven record of being responsive and innovative.
- Self-motivated with the ability to work flexibly as part of a team.
- Strong organisational skills.
About Tenon FM
Tenon FM are a Facilities Management (FM) Company with over 1,700 employees in the UK, offering a wide spectrum of hard & soft FM services specific to the diverse needs of over 1,100 customers throughout the UK. Our people are very important, because without our employees we can’t provide our services and deliver our customer promise and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised.
Equal Opportunities
We are an equal opportunities employer and Investors in People Accredited.
Benefits
- Health Cash plan cover for self and any dependent children
- Access to 24/7 Employee Assistance Programme
- GP Anytime
- Workplace pension scheme
- Discounted Gym membership
- Rewards platform
- Free mortgage advice partnered with Charles Cameron & Associates
Cleaning Supervisor in Hemel Hempstead employer: Tenon fm
Contact Detail:
Tenon fm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor in Hemel Hempstead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Tenon FM. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to cleaning supervision, like how you handle team conflicts or ensure high standards of hygiene. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your hands-on experience! Be ready to share specific examples from your past roles where you successfully managed cleaning teams or improved service delivery. This will demonstrate your capability and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Cleaning Supervisor in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Supervisor role. Highlight any previous supervisory roles and your hands-on cleaning experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about cleaning and how you can contribute to our team. Be sure to mention your ability to build relationships and motivate staff.
Showcase Your Organisational Skills: As a Cleaning Supervisor, organisation is key! In your application, give examples of how you've successfully managed teams or schedules in the past. This will help us see your potential to keep everything running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tenon fm
✨Know Your Cleaning Standards
Familiarise yourself with the CQC and Health & Safety regulations relevant to cleaning services. Be ready to discuss how you ensure compliance and maintain high hygiene standards in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised a team in the past. Highlight your ability to motivate staff, manage schedules, and handle conflicts effectively to demonstrate your leadership capabilities.
✨Demonstrate Customer Focus
Think of instances where you've gone above and beyond for clients. Be prepared to share how you’ve built relationships and addressed specific customer needs, as this role is all about ensuring client satisfaction.
✨Be Ready for Practical Questions
Expect questions that assess your hands-on cleaning knowledge and problem-solving skills. You might be asked how you would handle a specific cleaning issue or manage a team during peak times, so think through your responses in advance.
