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- Tasks: Support the Manager in daily operations and ensure top-notch customer service.
- Company: Join a dynamic team focused on excellence and growth.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal development.
- Why this job: Perfect for those passionate about leadership and making a difference in customer experiences.
- Qualifications: Previous leadership experience preferred; strong communication and problem-solving skills required.
- Other info: Flexibility to work evenings, weekends, and holidays is essential.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a dedicated and motivated Assistant Manager to join our team. As an Assistant Manager, you will be responsible for providing support to the Manager in overseeing daily operations, maintaining employee scheduling, and ensuring exceptional customer service. The ideal candidate will possess strong leadership skills, excellent organization abilities, and a passion for achieving goals.
Responsibilities:
- Assist the Manager in overseeing day-to-day operations and ensuring smooth functioning of the team.
- Maintain employee scheduling, ensuring appropriate staffing levels at all times.
- Provide guidance and support to team members, fostering a positive and productive work environment.
- Implement and enforce company policies and procedures, ensuring compliance with regulations.
- Monitor and evaluate employee performance, providing constructive feedback and coaching as needed.
- Assist in recruiting and training new team members, ensuring they are equipped with the necessary knowledge and skills.
- Handle customer inquiries and concerns, resolving issues promptly and ensuring high customer satisfaction.
- Collaborate with the Manager to achieve sales targets and meet business objectives.
- Assist in managing inventory levels and coordinating merchandise displays.
- Maintain a clean and organized work environment, adhering to safety and sanitation guidelines.
Qualifications:
- Previous experience in a similar role or in a leadership position is preferred.
- Excellent communication and interpersonal skills, with the ability to effectively interact with both customers and team members.
- Strong problem-solving and decision-making abilities, with a proactive approach.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Knowledge of inventory management and point-of-sale systems is a plus.
- High level of integrity and professionalism, with the ability to maintain confidentiality.
- Flexibility in working hours, including evenings, weekends, and holidays.
We offer a competitive salary and benefits package, along with opportunities for growth and development in a dynamic work environment. If you are a motivated individual with a passion for leadership and customer service, we would love to hear from you.
Assistant Manager - Castleton employer: Tenneybrookmarket
Contact Detail:
Tenneybrookmarket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Castleton
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your responses during the interview, showcasing how you can contribute to our team.
✨Tip Number 2
Prepare specific examples from your past experiences that demonstrate your leadership skills and ability to handle customer service challenges. This will help you illustrate your fit for the Assistant Manager role effectively.
✨Tip Number 3
Research common challenges faced by Assistant Managers in similar environments. Being able to discuss these challenges and how you would address them shows initiative and a proactive mindset.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can be invaluable during your interview process.
We think you need these skills to ace Assistant Manager - Castleton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Use specific examples that demonstrate your ability to manage teams and handle operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly in areas like employee scheduling and customer satisfaction.
Highlight Relevant Skills: In your application, emphasise your communication, problem-solving, and organisational skills. Provide examples of how you've successfully managed multiple tasks or resolved customer issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tenneybrookmarket
✨Showcase Your Leadership Skills
As an Assistant Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, resolving conflicts, and motivating others. Use specific examples to illustrate how you've successfully managed a team in the past.
✨Demonstrate Organisational Abilities
The role requires excellent organisation skills, so be ready to talk about how you manage schedules and prioritise tasks. You might want to share any tools or methods you use to keep everything running smoothly, especially in a fast-paced environment.
✨Prepare for Customer Service Scenarios
Exceptional customer service is crucial for this position. Think of examples where you've handled customer inquiries or resolved complaints effectively. Highlight your approach to ensuring customer satisfaction and how you maintain a positive atmosphere.
✨Familiarise Yourself with Company Policies
Understanding the company's policies and procedures is essential. Research the company beforehand and be ready to discuss how you would implement and enforce these policies. This shows your commitment to compliance and maintaining a professional work environment.
