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For Companies At a Glance
- Tasks: Manage customer orders and queries while ensuring top-notch service.
- Company: Join a leading independent chemical distributor with a rich history.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Enjoy a dynamic workplace with opportunities for growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ryders Green, West Bromwich B70 0AN
Salary: Competitive, DOE
Hours: 35 hours per week, Monday - Friday, 9am - 5pm.
Contract: Full time, permanent.
About us
Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world's major chemical companies stocking over 2500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities.
We are currently looking for a Sales Office Administrator to join our West Bromwich depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude. The successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system.
As our Sales Office Administrator you will be responsible for:
- Inputting customer orders received via telephone and email
- Dealing with customer queries and complaints
- Following up sales enquiries using appropriate methods
- Communicating, liaising and negotiating
Sales Office Administrator in West Bromwich employer: Tennants Distribution
Contact Detail:
Tennants Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the chemical distribution sector. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Sales Office Administrator role, especially in handling customer queries and order management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Office Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Office Administrator role. Highlight relevant experience and skills that match what we’re looking for, like customer service and order management.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforward answers that get to the point, so avoid fluff and focus on what matters.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Tennants Distribution
✨Know the Company Inside Out
Before your interview, take some time to research Tennants Distribution Ltd. Understand their history, values, and the products they offer. This will not only show your interest but also help you tailor your answers to align with their company culture.
✨Prepare for Customer Interaction Scenarios
As a Sales Office Administrator, you'll be the first point of contact for customers. Think about past experiences where you've handled customer queries or complaints effectively. Be ready to share specific examples that highlight your problem-solving skills and professionalism.
✨Practice Your Communication Skills
Since the role involves liaising and negotiating with customers, practice clear and concise communication. You might want to do mock interviews with a friend or family member, focusing on how you articulate your thoughts and respond to questions.
✨Show Your Safety Consciousness
Given the nature of the chemical distribution industry, it's crucial to demonstrate your awareness of safety protocols. Be prepared to discuss how you prioritise safety in your work and any relevant experiences that showcase your commitment to maintaining a safe environment.