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For Companies At a Glance
- Tasks: Manage customer orders, handle queries, and support sales reps in a dynamic office environment.
- Company: Join Tennants Distribution Ltd, a historic UK chemical distributor with a strong reputation.
- Benefits: Enjoy a competitive salary, full-time hours, and comprehensive training in a supportive team.
- Why this job: Be the key contact for customers and develop valuable skills in a thriving industry.
- Qualifications: Previous sales admin experience, teamwork skills, and good IT literacy are essential.
- Other info: Detailed training provided to help you excel in your role.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Office Administrator\\nLocation: Batley, Leeds WF17 9LY\\nSalary: Competitive\\nHours: 35 hours per week, Monday – Friday.\\nContract: Full time, permanent.\\nAbout us\\nTennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland.\\nToday we are distributors for some of the world's major chemical companies stocking over 2,500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities\\nWe are currently looking for an Office Administrator to join our Leeds depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude.\\nThe successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system.\\nGeneral Duties\\n * Inputting customer orders received via telephone and email\\n * Responsible for dealing with customer queries and complaints\\n * Communicate, liaise and negotiate effectively with customers\\n * Communicate, liaise with and assist account managers\\n * Produce Certificates of Analysis / Certificates of Conformity and exchange notes when required\\n * Receive and direct all incoming calls\\n * Complete a range of required paperwork and filing\\n * Provide support to sales representatives\\n * Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.\\n * Detailed training will be given on all the above.\\nIdeal Candidate:\\n * Previous sales administration experience within a similar environment\\n * The ability to work as part of a team\\n * Self-motivated and capable of managing your time effectively\\n * The ability to multitask and prioritise ensuring all administration is kept up to date\\n * A good level of IT literacy with working knowledge of Microsoft programmes\\n * A good communicator with an excellent telephone manner\\nIf you feel you have the skills and experience to be successful in this role then apply today
Sales Office Administrator employer: Tennants Distribution Ltd
Contact Detail:
Tennants Distribution Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Familiarize yourself with the chemical distribution industry. Understanding the products and services offered by Tennants Distribution Ltd will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be the direct point of contact for customers, having a clear and professional telephone manner is crucial. Consider role-playing common customer scenarios with a friend.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft programs. Being proficient in these tools will not only help you in daily tasks but also show that you're prepared to handle the administrative aspects of the role efficiently.
✨Tip Number 4
Demonstrate your ability to multitask and prioritize during the interview. Prepare examples from your past experiences where you successfully managed multiple responsibilities, as this is a key requirement for the Office Administrator position.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Tennants Distribution Ltd. Research their history, values, and the products they distribute. This will help you tailor your application to align with their mission.
Highlight Relevant Experience: Emphasize any previous sales administration experience you have. Be specific about your responsibilities and achievements in similar roles to demonstrate your capability for this position.
Showcase Communication Skills: Since the role requires effective communication with customers and account managers, make sure to highlight your strong communication skills in your CV and cover letter. Provide examples of how you've successfully handled customer queries or complaints.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'self-motivated', 'multitask', and 'IT literacy', to show that you are a perfect fit for the role.
How to prepare for a job interview at Tennants Distribution Ltd
✨Show Your Customer Service Skills
Since the role involves dealing with customer queries and complaints, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Your IT Proficiency
The job requires a good level of IT literacy, especially with Microsoft programs. Be ready to talk about your experience with these tools and how you've used them in past roles to enhance efficiency.
✨Emphasize Teamwork and Communication
As the position requires effective communication and collaboration with account managers and sales representatives, share examples of how you've worked as part of a team. Discuss any successful projects that involved collaboration.
✨Prepare for Multitasking Questions
The ability to multitask and prioritize is crucial for this role. Think of instances where you managed multiple tasks simultaneously and how you ensured everything was completed on time. This will show your potential employer that you can handle the demands of the job.
