At a Glance
- Tasks: Manage customer orders, queries, and support sales representatives in a dynamic office environment.
- Company: Join Tennants Distribution Ltd, a historic leader in chemical distribution.
- Benefits: Competitive salary, full-time hours, and comprehensive training provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
- Why this job: Be the vital link between customers and our team, making a real difference every day.
- Qualifications: Sales administration experience, strong communication skills, and good IT literacy required.
The predicted salary is between 25000 - 32000 € per year.
Location: Batley, Leeds WF17 9LY
Salary: Competitive, DOE
Hours: 35 hours per week, Monday to Friday, 9am to 5pm.
Contract: Full time, permanent.
About us: Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world's major chemical companies stocking over 2,500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities.
We are currently looking for an Office Administrator to join our Leeds depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude. The successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system.
As our Office Administrator you will be responsible for:
- Inputting customer orders received via telephone and email
- Dealing with customer queries and complaints
- Communicating, liaising and negotiating effectively with customers
- Communicating, liaising and assisting account managers
- Producing Certificates of Analysis / Certificates of Conformity and exchange notes when required
- Receiving and directing all incoming calls
- Completing a range of required paperwork and filing
- Providing support to sales representatives
- Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.
Detailed training will be given on all the above.
In order to be successful in this role you should have:
- Previous sales administration experience within a similar environment
- The ability to work as part of a team
- Self-motivated and capable of managing your time effectively
- The ability to multitask and prioritise ensuring all administration is kept up to date
- A good level of IT literacy with working knowledge of Microsoft programmes
- A good communicator with an excellent telephone manner
If you feel you have the skills and experience to be successful in this role then apply today!
No agencies please.
Office Administrator employer: Tennants Distribution Ltd
Tennants Distribution Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and teamwork. Located in Batley, Leeds, our office provides a dynamic environment where you can grow your skills through comprehensive training and hands-on experience in the chemical distribution industry. With a commitment to safety and quality, we ensure that our employees feel valued and empowered to contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tennants Distribution Ltd. Understanding their history and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your personality! Don’t just focus on your qualifications; let your enthusiasm for the role shine through. Being personable can make a huge difference in how you’re perceived by the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in sales administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Office Administrator role. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your IT Skills:Since we value good IT literacy, mention any specific Microsoft programmes you’re familiar with. If you've got experience with customer order systems or similar software, make sure to include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tennants Distribution Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Tennants Distribution Ltd. Understand their history, values, and the products they distribute. This will not only show your interest but also help you tailor your answers to align with their company culture.
✨Showcase Your Communication Skills
As an Office Administrator, effective communication is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. Practise articulating your thoughts clearly, as this will demonstrate your excellent telephone manner.
✨Demonstrate Your Multitasking Ability
Think of specific instances where you've managed multiple tasks simultaneously. Be ready to discuss how you prioritised your workload and ensured everything was completed on time. This will highlight your ability to thrive in a busy office environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
