At a Glance
- Tasks: Manage customer orders, queries, and support sales representatives in a dynamic office environment.
- Company: Join Tennants Distribution Ltd, a leading independent chemical distributor with a rich history.
- Benefits: Competitive salary, full-time hours, and comprehensive training provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
- Why this job: Be the vital link between customers and our team, making a real difference every day.
- Qualifications: Sales administration experience, strong communication skills, and good IT literacy required.
The predicted salary is between 25000 - 32000 € per year.
Location: Batley, Leeds WF17 9LY
Salary: Competitive, DOE
Hours: 35 hours per week, Monday - Friday, 9am - 5pm.
Contract: Full time, permanent.
About us
Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world's major chemical companies stocking over 2,500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities.
We are currently looking for an Office Administrator to join our Leeds depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude.
The successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system.
As our Office Administrator you will be responsible for:
- Inputting customer orders received via telephone and email
- Responsible for dealing with customer queries and complaints
- Communicating, liaising and negotiating effectively with customers
- Communicating, liaising and assisting account managers
- Producing Certificates of Analysis / Certificates of Conformity and exchange notes when required
- Receiving and directing all incoming calls
- Completing a range of required paperwork and filing
- Providing support to sales representatives
- Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.
Detailed training will be given on all the above.
In order to be successful in this role you should have:
- Previous sales administration experience within a similar environment
- The ability to work as part of a team
- Self-motivated and capable of managing your time effectively
- The ability to multitask and prioritise ensuring all administration is kept up to date
- A good level of IT literacy with working knowledge of Microsoft programmes
- A good communicator with an excellent telephone manner
If you feel you have the skills and experience to be successful in this role then apply today!
No agencies please.
Office Administrator in Batley employer: Tennants Distribution Ltd
Tennants Distribution Ltd is an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Located in Batley, Leeds, we provide comprehensive training and development opportunities for our Office Administrator role, ensuring you thrive in a dynamic environment while contributing to our legacy as a leading independent distributor of chemicals. With competitive salaries and a commitment to employee well-being, we invite you to join us in making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Batley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Office Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing about Tennants Distribution Ltd and their commitment to quality will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As an Office Administrator, you'll be the point of contact for customers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Tennants Distribution Ltd.
We think you need these skills to ace Office Administrator in Batley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your previous sales administration experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for us. Mention your helpful attitude and how you can contribute to our customer service excellence.
Show Off Your IT Skills:Since a good level of IT literacy is essential, don’t forget to mention your experience with Microsoft programmes. If you've got any specific examples of how you've used these skills in past roles, share them with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tennants Distribution Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Tennants Distribution Ltd. Understand their history, values, and the products they distribute. This will not only show your interest but also help you tailor your answers to align with their company culture.
✨Showcase Your Communication Skills
As an Office Administrator, effective communication is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. Practise articulating your thoughts clearly, as this will demonstrate your excellent telephone manner and ability to liaise with customers.
✨Demonstrate Your Multitasking Ability
In the role, you'll need to juggle various tasks. Think of specific instances where you've managed multiple responsibilities simultaneously. Be ready to discuss how you prioritised tasks and kept everything organised, as this will highlight your self-motivation and time management skills.
✨Familiarise Yourself with Relevant Software
Since a good level of IT literacy is required, brush up on your Microsoft programmes knowledge. If you have experience with any specific software used in sales administration, be sure to mention it. This will show that you're prepared and capable of handling the administrative tasks effectively.
