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- Tasks: Diagnose and repair cleaning equipment while providing top-notch customer service.
- Company: Join Tennant Company, a leader in innovative cleaning solutions for over 150 years.
- Benefits: Enjoy excellent benefits, performance incentives, and a company vehicle from day one.
- Other info: Dynamic role with opportunities for growth and comprehensive training.
- Why this job: Make a real impact by contributing to a cleaner, safer world through your mechanical skills.
- Qualifications: 3+ years of experience in troubleshooting engines and systems; high school diploma required.
The predicted salary is between 60400 - 90600 £ per year.
Tennant Company is a globally recognized leader in the cleaning equipment industry, with more than $1B in revenue. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. We are committed to stewardship and creating a cleaner, safer, and healthier world.
If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Our Service team, with more than 500 technicians across the US and Canada, is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered, and robotic Tennant products.
As a Field Service Technician, you will:
- Diagnose equipment issues and determine what is needed to get the equipment running again.
- Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems, and combustion engine problems on customer-owned Tennant products and similar competitor models.
- Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
- Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Required Experience and Education:
- High school diploma or equivalent.
- Valid driver's license plus meet Tennant Company driving policy requirements.
- Minimum of 3 years of experience in troubleshooting and repairing combustion engines (LP, Diesel, or Gas), mechanical and electrical systems, using hand and power shop tools, equipment, and diagnostic devices, and using a personal computer, MS Office Suite, and email.
Preferred Experience:
- Previous experience and knowledge working on Mobile Equipment (Forklifts, Heavy Equipment, etc.).
- Previous experience working directly with customers.
Physical Requirements:
- Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Assistance should be provided for items weighing over 60 pounds.
- Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
- Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.
Tennant Company offers:
- Performance-based incentives structure.
- Excellent benefits package (eligible on 1st day of employment).
- Company Service Vehicle, Cell phone, and Tablet.
- Uniforms and Specialty Tools.
- Comprehensive training program including ride-along, virtual, and factory-based training.
Competitive base salary commensurate with experience: $60,400-90,600. Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. Total Compensation = Base Salary + Benefits.
Benefits include a comprehensive package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits.
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
Field Mechanic employer: Tennant Company
Contact Detail:
Tennant Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Mechanic
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tennant Company. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to mechanical troubleshooting and customer service. We can even help you with some mock interviews to boost your confidence and get you ready to shine!
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, be sure to highlight them during your interview. Whether it's fixing engines or working with customers, let them know how your background makes you a great fit for the Field Mechanic role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Field Mechanic
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Field Mechanic role shine through. We want to see how your love for problem-solving and mechanical work aligns with our mission of creating a cleaner, healthier world.
Tailor Your Experience: Make sure to highlight your relevant experience in troubleshooting and repairing combustion engines and mechanical systems. We’re looking for specific examples that demonstrate your skills and how they can benefit our team at Tennant.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your past roles and responsibilities, so we can easily see how you fit into our fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tennant Company
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge, especially around combustion engines and electrical systems. Be ready to discuss specific troubleshooting experiences you've had in the past, as this will show your practical skills and problem-solving abilities.
✨Show Off Your Customer Skills
Since you'll be working directly with customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated service expectations or resolved customer issues in previous roles. This will highlight your ability to maintain strong customer relationships.
✨Plan Your Day Like a Pro
Familiarise yourself with time management strategies, as you'll need to plan your daily schedule efficiently. Discuss how you prioritise tasks and manage your territory, ensuring that you can handle multiple service activities while keeping customers informed.
✨Safety First!
Understand the importance of safety protocols in your role. Be prepared to talk about how you’ve adhered to safety measures in past jobs, including the use of PPE and maintaining a clean work environment. This shows that you take safety seriously, which is vital for any field technician.