At a Glance
- Tasks: Provide second-line technical support and troubleshoot various IT issues for global staff.
- Company: Join Teneo, a leading company in IT services with a supportive team culture.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Great chance to work on exciting IT projects and enhance your career.
- Why this job: Be part of a dynamic team that ensures smooth IT operations worldwide.
- Qualifications: 5+ years of experience in IT support and strong customer service skills required.
The predicted salary is between 35000 - 45000 £ per year.
The IT Service Desk Analyst at Teneo provides second-level technical support to staff worldwide, handling hardware, software, phones, and AV equipment.
You’ll troubleshoot, document processes, and escalate where needed while contributing to IT projects to ensure smooth regional operations.
Ideal candidates will have 5+ years of experience, strong customer service, proficiency with MS Office, Azure/Intune basics, and networking know-how.
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We think you need these skills to ace Senior IT Service Desk Analyst – Second-Line Support
Second-Line Support
Technical Support
Troubleshooting
Documentation
Customer Service
MS Office Proficiency
Azure Basics
