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- Tasks: Support the employee lifecycle and provide seamless HR assistance at Teneo.
- Company: Join Teneo, a global leader in CEO advisory services with a collaborative culture.
- Benefits: Enjoy competitive salary, 28 days holiday, flexible working, and private medical insurance.
- Other info: Dynamic environment with opportunities for professional development and social activities.
- Why this job: Make a real impact on employee experiences while growing your HR skills.
- Qualifications: 2+ years in HR, knowledge of employment legislation, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: hybrid, based at one of our UK offices: London, Birmingham, or Manchester.
The Role
As a key member of the Global People Operations team, the People Operations Coordinator supports the entire employee lifecycle at Teneo. They are often the first point of contact for our employees and aim to provide a seamless and positive experience for everyone. Well-versed in company policies, processes, and procedures, they are responsible for handling a wide range of routine HR inquiries and support managers and employees through various lifecycle changes.
Responsibilities
- Support managers and employees with routine people-related queries, promoting self-service solutions while providing additional support when necessary.
- Take accountability to track and manage key employee lifecycle processes, such as onboarding, visa sponsorships (including renewals), probation and offboarding.
- Ensure candidates, managers and employees are informed at each step about their responsibilities, entitlements, and next steps.
- Manage changes to employment conditions, such as promotions, flexible working arrangements and internal and international transfers.
- Ensure that both documentation and Workday are updated and accurate.
- Serve as a front-end Subject Matter Expert (SME) for Workday, providing guidance and support to users on system functionalities and HR processes.
- Collaborate with the Payroll function or 3rd party vendors to ensure a seamless monthly payroll process.
- Prepare contractor agreements and manage their onboarding and offboarding process in Workday.
- Assist in determining whether individuals should be classified as contractors or employees based on local legislation.
- Anticipate the reporting needs of various stakeholders and proactively propose and implement better reporting solutions in collaboration with the HRIS team.
- Provide support, both to employees and the wider People Team, during cyclical processes such as Goal Setting, and Performance, Promotion and Compensation reviews.
- Proactively contribute to the continuous improvement of HR policies, processes and related documentation/guides to enhance People Operations services and the employee experience.
- Administer employee benefits and manage the benefits system and pension portal.
- Guide employees through family leave policies and processes.
Requirements
- At least 2 years’ experience as an HR Administrator or HR Officer.
- Knowledge of local employment legislation.
- Experience with HRIS systems like Workday preferred.
- CIPD Level 3 or 5 qualification and/or bachelor's degree in human resources, business management, psychology or related field preferred.
- Strong administration and organizational skills with excellent attention to detail.
- Exceptional customer service and prioritization skills.
- Ability to manage multiple tasks and projects simultaneously.
- Excellent verbal and written communication skills.
- Exemplifies integrity and discretion.
- Continuous improvement mindset – a proactive, adaptable, and agile collaborator.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
What We Can Offer
- Competitive salary (depending on experience)
- 28 days holiday
- Discretionary bonus
- Annual salary review
- Pension (with company contribution: 5% of annual salary)
- Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
- Private medical insurance
- Group Income protection
- Life assurance
- Cycle to work schemes
- Season ticket loans
- Regular social, cultural and charitable activities
- Flexible working with office laptop and phone provided
About us
Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance and ESG. The firm has more than 1,800 employees located in 45+ offices around the world.
People Operations Coordinator in London employer: Teneo
Contact Detail:
Teneo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Teneo on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Teneo’s values and recent projects. We want to show that we’re not just a good fit for the role, but also for the team and the company.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more we rehearse our answers, the more confident we’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way. It shows our enthusiasm for the role and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace People Operations Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Operations Coordinator role. Highlight your HR experience, especially with systems like Workday, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR and how you can contribute to our team. Be sure to mention any relevant qualifications or experiences that align with our needs.
Showcase Your Attention to Detail: As a People Operations Coordinator, attention to detail is key. Make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy in HR.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Teneo
✨Know Your Stuff
Make sure you’re well-versed in Teneo's company policies and the specifics of the People Operations role. Brush up on HR processes, especially those related to employee lifecycle management, as you'll likely be asked about how you would handle various scenarios.
✨Showcase Your Experience
Prepare to discuss your previous HR experience in detail. Highlight specific examples where you've successfully managed onboarding, offboarding, or handled employee queries. This will demonstrate your capability and give the interviewers confidence in your skills.
✨Be a Problem Solver
Think about potential challenges that might arise in the People Operations role and how you would address them. For instance, consider how you would improve reporting solutions or manage changes to employment conditions. Showing a proactive mindset will impress the interviewers.
✨Communicate Clearly
Since this role involves a lot of communication with employees and managers, practice articulating your thoughts clearly and concisely. Prepare for questions about how you would guide employees through complex processes, like family leave policies, to showcase your customer service skills.