At a Glance
- Tasks: Provide second-level tech support and enhance IT services for regional staff.
- Company: Global company focused on IT support and growth.
- Benefits: Opportunities for career growth, travel, and skill development.
- Other info: Collaborate with global teams and enjoy a vibrant work culture.
- Why this job: Join a dynamic team and make a real difference in IT service delivery.
- Qualifications: Strong customer service skills and familiarity with PC/OS; experience with Office 365 is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The IT Service Desk Analyst role involves delivering second-level tech support to regional staff via phone and email, ensuring timely resolution or escalation.
You will document processes and collaborate with global IT teams to enhance IT services across the region.
The position offers growth opportunities and requires strong customer service, PC/OS familiarity, and some travel to APAC.
Experience with Office 365, Power Shell, and Intune is advantageous.
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Contact Details:
Teneo external feed for LinkedIn Recruitment Team
We think you need these skills to ace Senior IT Service Desk Analyst: Global Support & Growth
Customer Service
Second-Level Tech Support
Documentation Skills
Collaboration
PC/OS Familiarity
Office 365
PowerShell
