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- Tasks: Create a welcoming atmosphere and assist visitors with professionalism.
- Company: Join a dynamic team in the heart of London.
- Benefits: Competitive pay, professional growth, and a vibrant work environment.
- Why this job: Be the first point of contact and make a lasting impression.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Great opportunity for career advancement in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
To create a welcoming, professional first impression and assist all visitors and clients both in person and over the telephone.
Location: London
Reports to: Head Receptionist
Key Areas of Responsibility:
- Responsible for managing switchboard
- Responsible for overseeing front of house, ensuring meeting rooms and reception are immaculate at all times
- Meeting and greeting all visitors
- Coordinates meeting room bookings
- Liaising with Hospitality Assistant for catering requirements
- Liaising with the IT team for meeting room support
- Overseeing meeting rooms and client areas
- Liaison with main building reception
- Management of all equipment in reception area
Key Competencies:
- Core Skills:
- Consistently positive even under pressure
- Self-starter with a hands-on approach
- Proactively takes on the challenge of unfamiliar tasks
- Actively participates in continual professional development
- Acts with discretion, integrity and professionalism at all times
- Is widely trusted and seen as direct and honest
- Positive outlook, seen as committed and enthusiastic
- Fully proficient level of competency of all mainstream software packages that are relevant to role
- Shows initiative and adopts a proactive approach
- Identifies issues and resolves promptly
- Manages and prioritises workload effectively and seeks help when necessary
- Successfully handles multiple tasks
- Team:
- Seen as a cooperative team player willing to resolve issues
- Seen to go out of your way to help/support others and portray a can-do and helpful attitude
- Participates in admin team meetings/events
- Provides cover in the absence of team members
- Communication:
- Communicates effectively with colleagues, clients and suppliers
- Demonstrates effective communication skills both written and verbal
Key Tasks Standards and Workflow:
- Efficient and professional management of all incoming calls and ensuring they are connected to relevant person
- Takes and delivers clear message and ensures it is passed on to appropriate person
- Professionally meets and greets all visitors upon arrival providing refreshments
- Promptly informing relevant person that their visitor has arrived
- Ensures newspapers and magazines in reception area are appropriately displayed each day
- Efficiently receives and interacts with incoming visitors
- Efficiently manages and coordinates meeting rooms bookings
- Ensures all catering requirements for all meetings are coordinated
- Consistently ensures that meeting rooms are always presentable and all relevant equipment/materials/catering is provided
- Provides direction and support to Hospitality Assistant for the set-up and clearing of meetings rooms within the required timeframe
- Ensures all meeting rooms are ready for use at the required time and are the correct layout
- Ensures all meeting rooms are set up with the relevant equipment and are presented to the required standard
- Regularly communicates with reception for the main building and ensures adherence to all security requirements
- Ensures all TV screens are switched on and off at the start and end of each day
- Ensures that both reception area and meetings rooms are presentable at all times
- Ensure all food is ordered in advance to meet catering requirements for meetings and events
- Performs other ad hoc duties as and when required
- Observes H&S and security procedures
Receptionist | London employer: Teneo external feed for LinkedIn
Contact Detail:
Teneo external feed for LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist | London
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to greet everyone with a warm smile and a confident handshake. Remember, you're not just showcasing your skills; you're also showing your personality!
✨Tip Number 2
Be proactive during the interview! If they ask about your experience with managing multiple tasks, share a specific example where you juggled responsibilities like a pro. This shows you're not just talking the talk but walking the walk.
✨Tip Number 3
Don’t forget to ask questions! It’s a two-way street, and asking insightful questions about the role or the team shows you're genuinely interested. Plus, it gives you a chance to see if the company is the right fit for you.
✨Tip Number 4
After the interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your professionalism. And hey, don’t forget to apply through our website for more opportunities!
We think you need these skills to ace Receptionist | London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating that welcoming atmosphere.
Tailor Your CV: Make sure your CV is tailored to the receptionist role. Highlight your experience with managing calls, greeting visitors, and any relevant software skills. We love seeing how your past experiences align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best written communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Teneo external feed for LinkedIn
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with managing switchboards, coordinating meeting room bookings, and ensuring a welcoming environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a receptionist, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to communicate professionally, both verbally and in writing. You might even want to prepare examples of how you've successfully handled difficult situations or communicated with clients in the past.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Be ready to discuss times when you've gone above and beyond in previous roles. Whether it was resolving an issue before it escalated or helping a colleague with their workload, showing that you can take charge will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle multiple tasks. Think about potential challenges you might face as a receptionist and how you would address them. Practising these scenarios will help you feel more prepared and confident during the interview.
