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- Tasks: Lead CRM strategy and oversee HubSpot implementation for global teams.
- Company: Join Teneo, a leading professional services firm with a collaborative culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and cross-functional collaboration.
- Why this job: Shape the future of CRM and drive impactful business strategies.
- Qualifications: Strong leadership skills and experience in CRM platforms like HubSpot.
The predicted salary is between 80000 - 100000 £ per year.
The Role
As Director, CRM at Teneo, you will lead the strategy, governance, and ongoing evolution of the firm’s CRM platform, HubSpot, ensuring it effectively supports business development, marketing, and client relationship management across a global professional services environment. You will partner closely with senior stakeholders across Marketing, IT, Legal, Risk and Compliance, Operations, and client-facing teams to define CRM priorities, translate business needs into scalable platform capabilities, and oversee the successful delivery of CRM initiatives. In this role, you will oversee CRM governance, system performance, and data integrity while establishing best practices for CRM usage and adoption across the firm. You will also be responsible for shaping and delivering the CRM product roadmap, managing key platform enhancements and integrations, and ensuring the CRM ecosystem continues to evolve in support of the firm’s strategic growth. This role requires strong leadership, stakeholder management, and technical expertise to guide cross-functional teams and ensure the CRM platform delivers meaningful insights and operational efficiency.
Responsibilities
- Oversee the firm’s CRM system, HubSpot, ensuring optimal performance, scalability, and adoption across global teams.
- Lead the ongoing firmwide rollout and adoption of HubSpot, overseeing implementation, stakeholder engagement, training, and process alignment to ensure successful implementation across business segments and global teams.
- Define and lead the firm’s CRM strategy, ensuring alignment with business development, marketing, and client relationship management objectives. This will include balancing enterprise-wide objectives with local- and business unit-specific requirements.
- Establish and maintain CRM data governance standards to ensure the accuracy, integrity, and effective management of contact and company data.
CRM Director employer: Teneo external feed for LinkedIn
Contact Detail:
Teneo external feed for LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM Director role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with HubSpot and how you've successfully led CRM initiatives in the past. Use specific examples to demonstrate your impact and leadership skills.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM practices. Understand their challenges and think about how you can contribute to their strategy. This will show that you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace CRM Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Director role. Highlight your experience with HubSpot and any relevant leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Stakeholder Management Skills: In this role, you'll be working closely with various teams. Make sure to highlight your experience in stakeholder management and collaboration. We love seeing how you've successfully navigated complex environments!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Teneo external feed for LinkedIn
✨Know Your CRM Inside Out
Make sure you’re well-versed in HubSpot and its capabilities. Familiarise yourself with its features, best practices, and how it can be tailored to meet business needs. This will show your technical expertise and readiness to lead the CRM strategy.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led cross-functional teams in the past. Highlight your experience in stakeholder management and how you’ve driven adoption of new systems or processes. This will demonstrate your ability to guide teams effectively.
✨Understand the Business Landscape
Research Teneo’s business model and how CRM plays a role in their operations. Be ready to discuss how you can align CRM strategies with their marketing and client relationship goals. This shows you’re not just focused on the tech but also on the bigger picture.
✨Prepare for Scenario-Based Questions
Think about potential challenges that might arise in CRM governance and data integrity. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and strategic thinking. This will help you stand out as a proactive candidate.