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For Companies At a Glance
- Tasks: Enhance customer relations and support your team in a vibrant local environment.
- Company: Join a forward-thinking local municipality dedicated to community service.
- Benefits: Gain valuable experience, earn while you learn, and enjoy a supportive workplace.
- Why this job: Kickstart your career with an apprenticeship that values equality and diversity.
- Qualifications: Excellent customer service skills and a positive attitude are essential.
The predicted salary is between 800 - 1120 £ per month.
A local municipality is offering an excellent opportunity to join their Public Realm team in Tendring. As a Customer Service Practitioner, you will enhance customer relations and assist your team, working Monday to Friday during office hours.
Candidates should exhibit excellent customer service skills and a positive attitude towards inquiries. This role serves as an entry-level apprenticeship with a duration of 15 months, with a commitment to equality and diversity in the workplace.
Public Realm Customer Service Apprentice employer: Tendring District Council
Contact Detail:
Tendring District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Realm Customer Service Apprentice
✨Tip Number 1
Get to know the company! Research the local municipality and their Public Realm team. Understanding their values and recent projects can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle inquiries or complaints. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work in the Public Realm team.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about landing this apprenticeship!
We think you need these skills to ace Public Realm Customer Service Apprentice
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service, even if it's just from part-time jobs or volunteering. We want to see how you can bring a positive attitude and great communication skills to the Public Realm team!
Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Yourself: We’re all about authenticity here at StudySmarter. Let your personality shine through in your application. Share your passion for customer service and why you’re excited about this apprenticeship opportunity!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Tendring District Council
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what makes great customer service and be ready to share examples of how you've provided it in the past, even if it's from a volunteer role or part-time job.
✨Show Your Enthusiasm for the Role
Let your passion for helping others shine through during the interview. Talk about why you’re excited about the Public Realm team and how you can contribute positively to customer relations. A positive attitude can really set you apart!
✨Research the Municipality
Take some time to learn about the local municipality and its values, especially regarding equality and diversity. This will not only help you answer questions more effectively but also show that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you’re engaged and thinking ahead about your future with them.
