Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and support the Public Realm team.
- Company: Join a friendly team at Northbourne Depot, Clacton on Sea.
- Benefits: Gain valuable experience while earning a Level 2 qualification.
- Why this job: Make a difference in your community through excellent customer interactions.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Flexible working hours with a supportive environment for all.
The predicted salary is between 800 - 1400 £ per month.
We have an excellent opportunity to join our friendly Public Realm team based at Northbourne Depot, Clacton on Sea. You will deal positively with customer enquiries, ensuring excellent customer service skills and support the team.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: The post holder will be required to work office hours, Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pm
- Expected Duration: 15 Months
This employer is part of the Disability Confident scheme, committed to employing disabled people.
Public Realm Apprentice (Customer Service) employer: Tendring District Council
Contact Detail:
Tendring District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Realm Apprentice (Customer Service)
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of the Public Realm team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. Being prepared will boost your confidence during any interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Public Realm Apprentice (Customer Service)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you handle enquiries and ensure a positive experience for customers, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention why you’re excited about joining our Public Realm team and how you can contribute to our friendly atmosphere.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for customer service and why you think you’d be a great fit for our team at Northbourne Depot.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Tendring District Council
✨Know Your Customer Service Basics
Brush up on the key principles of customer service before your interview. Be ready to discuss how you would handle different customer enquiries and demonstrate your understanding of what excellent service looks like.
✨Show Your Enthusiasm for the Role
Let your passion for customer service shine through! Share specific examples of why you want to work in this role and how you can contribute positively to the Public Realm team. A genuine interest can set you apart.
✨Prepare for Common Interview Questions
Think about common questions related to customer service, such as 'How would you deal with a difficult customer?' or 'Can you give an example of great customer service you’ve experienced?' Practising your answers will help you feel more confident.
✨Research the Company and Its Values
Familiarise yourself with the company’s mission and values, especially their commitment to inclusivity through the Disability Confident scheme. This knowledge will help you align your answers with their ethos and show that you’re a good fit for the team.
