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- Tasks: Be the go-to person for major clients, helping them succeed with marketing automation.
- Company: Leading cloud tech company in London with a focus on customer success.
- Benefits: Competitive salary, great work-life balance, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference for top clients in marketing.
- Qualifications: 5+ years in Customer Success Management and strong marketing automation knowledge.
- Other info: Collaborative office environment, working together three days a week.
The predicted salary is between 43200 - 72000 £ per year.
A leading cloud technology company in London is seeking a Customer Success Manager for the Marketing Cloud. This role involves serving as a primary contact for major customers, focusing on achieving their business goals through superior communication and technical knowledge.
Ideal candidates have at least 5 years of experience in Customer Success Management and a deep understanding of marketing automation. The position requires in-office collaboration three days a week.
Senior Marketing Cloud CSM — London employer: tendersglobal
Contact Detail:
tendersglobal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Marketing Cloud CSM — London
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing cloud space and let them know you're on the hunt for a Customer Success Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and communication skills. We all know that being able to explain complex concepts simply is key in this role, so practice makes perfect!
✨Tip Number 3
Showcase your experience with marketing automation tools during interviews. Highlight specific projects where you helped customers achieve their goals, as this will demonstrate your value as a Customer Success Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Marketing Cloud CSM — London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years in Customer Success Management. We want to see how your past roles have prepared you for this position, especially in marketing automation.
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when candidates customise their applications to reflect our job description. Show us how your skills align with what we’re looking for!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and get straight to the point about your achievements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at tendersglobal
✨Know Your Marketing Cloud Inside Out
Make sure you have a solid understanding of the Marketing Cloud platform. Brush up on its features, benefits, and how it can help customers achieve their goals. Being able to discuss specific use cases will show your technical knowledge and passion for the product.
✨Showcase Your Customer Success Experience
Prepare examples from your past roles that highlight your experience in Customer Success Management. Focus on how you've helped clients achieve their business objectives, resolved issues, and built strong relationships. This will demonstrate your ability to be a primary contact for major customers.
✨Communicate Clearly and Confidently
Since this role involves superior communication, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers during the interview. This will help you convey your experiences effectively and keep the conversation engaging.
✨Emphasise Team Collaboration
As the position requires in-office collaboration three days a week, be ready to discuss your teamwork skills. Share examples of how you've successfully collaborated with cross-functional teams in the past. Highlighting your ability to work well with others will show you're a great fit for their company culture.
