Logistics & Customer Service Lead

Logistics & Customer Service Lead

Full-Time 30000 - 40000 € / year (est.) No home office possible
tendersglobal

At a Glance

  • Tasks: Manage product logistics and ensure top-notch customer service.
  • Company: Join ROLI, a dynamic company in the heart of London.
  • Benefits: Enjoy a competitive salary and opportunities for growth.
  • Other info: Work in a supportive environment with great career prospects.
  • Why this job: Be a key player in a vibrant team and make a difference.
  • Qualifications: Experience in logistics and a passion for customer service.

The predicted salary is between 30000 - 40000 € per year.

About the role:

Luminary ROLI is looking for a diligent Logistics professional to manage our product portfolio. Reporting to the Director of Operations and working closely with our Operations Manager, as the Logistics lead.

Location: Kentish Town, North West London

Job date: Thu, 26 Jun 2025 22:41:31 GMT

Logistics & Customer Service Lead employer: tendersglobal

At ROLI, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Logistics & Customer Service Lead in the vibrant area of Kentish Town, you'll benefit from our commitment to employee growth through continuous training and development opportunities, alongside a supportive team culture that values collaboration and creativity. Join us to be part of a forward-thinking company that not only values your contributions but also encourages you to make a meaningful impact in the world of music technology.

tendersglobal

Contact Detail:

tendersglobal Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Logistics & Customer Service Lead

Tip Number 1

Network like a pro! Reach out to people in the logistics and customer service field on LinkedIn. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for interviews by researching ROLI and their operations. Knowing their product portfolio inside out will show you're genuinely interested and ready to hit the ground running.

Tip Number 3

Practice your answers to common interview questions, especially those related to logistics and customer service. We all know how important it is to demonstrate your problem-solving skills!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at ROLI.

We think you need these skills to ace Logistics & Customer Service Lead

Logistics Management
Customer Service Skills
Product Portfolio Management
Operations Coordination
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your logistics and customer service experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Logistics & Customer Service Lead position. We love seeing your personality come through, so keep it engaging!

Showcase Your Problem-Solving Skills:In logistics, challenges pop up all the time. Share examples in your application that demonstrate how you've tackled issues in the past. We’re looking for proactive thinkers who can handle the unexpected!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at tendersglobal

Know Your Logistics Inside Out

Make sure you brush up on logistics terminology and processes. Familiarise yourself with the specific challenges in managing a product portfolio, as this will show your potential employer that you're not just knowledgeable but also genuinely interested in the role.

Showcase Your Customer Service Skills

Prepare examples of how you've successfully handled customer queries or resolved issues in the past. ROLI is looking for someone who can balance logistics with excellent customer service, so be ready to demonstrate your ability to keep customers happy while managing operations.

Research ROLI and Its Products

Dive into ROLI's product range and understand their market position. This knowledge will help you tailor your answers during the interview and show that you're proactive and invested in the company’s success.

Ask Insightful Questions

Prepare thoughtful questions about the logistics processes at ROLI and how they integrate with customer service. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.