Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop a team focused on SME Business Banking in Cambridge.
- Company: Join HSBC, a leading global bank committed to diversity and inclusion.
- Benefits: Enjoy private healthcare, enhanced maternity pay, and a generous pension scheme.
- Why this job: Be part of a customer-focused culture that champions growth and collaboration.
- Qualifications: Extensive UK market knowledge and proven coaching skills required.
- Other info: HSBC values diverse perspectives and offers support for candidates with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
Job title:
Local Director, SME Business Banking
Company
HSBC
Job description
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.We are currently seeking an experienced individual to join this team in the role of Local Director, SME Business Banking. The base location for this role is Cambridge.The Local Director will act as ambassador of the Bank to the external market, cultivating collaborative relationships with wider external stakeholders across the business community. They will be responsible for managing, leading and developing a SME BB coverage team for the local SME business market. The role will have full credit and operational risk oversight and supports the formulation and implementation of strategy.The role holder will champion a customer-obsessed and winning mindset culture across the business and embed high-performance through SME Business Banking colleagues to better serve our customers. Responsible for developing a sustainable local business growth strategy, focusing the team on maximising the depth and breadth of existing customer relationships, with an awareness of cultivating new-to bank opportunities, whilst leveraging our network aligned with bank’s overall goals.In this role, you will:
- Lead a Relationship Management team aligned to a common purpose and HSBC values, and delivering fair outcomes for customers
- Prepare and coach Relationship Managers in building an understanding of the customer’s business, identifying customer needs and delivering fair outcomes
- Drive appropriate financial focus of team to enhance revenue growth through both current and new-to-bank customers (Domestic and International) such as providing feedback following customer interactions
- Collaborate with colleagues to deliver appropriate needs-based solutions for customers and engage in value-adding discussions with high priority customers to facilitate business execution or assist in managing sensitive risk issues
- Confidently manage financial crime risk throughout the customer lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating
- Promote the Bank brand, capabilities and services through local events and partnerships
To be successful in this role you should meet the following requirements:
- Extensive knowledge of the UK market, understanding the interplay between geopolitics and commercial outcomes, and connectivity with a range of stakeholders (i.e. customers, regulators, and employees)
- In-depth knowledge and experience of Corporate Lending
- Proven coaching and performance management skills.
- Excellent interpersonal and communication skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with clients and colleagues.
- Ability to thrive in a high-pressure environment, meet role demands and make prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes
- Ability to understand a customers’ business and priorities and interact with business customers at all levels.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:Email:Telephone: +44 207 832 8500
Expected salary
Location
Cambridge
Job date
Fri, 11 Jul 2025 22:37:38 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (tendersglobal.net) you saw this job posting.
#J-18808-Ljbffr
Local Director, SME Business Banking employer: tendersglobal
Contact Detail:
tendersglobal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Director, SME Business Banking
✨Tip Number 1
Network actively within the local business community in Cambridge. Attend industry events, seminars, and networking functions to meet potential stakeholders and clients. Building these relationships can give you an edge when applying for the Local Director position.
✨Tip Number 2
Familiarise yourself with HSBC's values and culture. Understanding how they prioritise customer outcomes and their approach to diversity and inclusion will help you align your discussions and demonstrate that you're a good fit for the team.
✨Tip Number 3
Stay updated on the latest trends in SME business banking and corporate lending in the UK market. This knowledge will not only prepare you for interviews but also show your commitment to the role and the bank's objectives.
✨Tip Number 4
Prepare to discuss your coaching and performance management experiences in detail. Think of specific examples where you've successfully led a team or improved performance, as this is crucial for the Local Director role.
We think you need these skills to ace Local Director, SME Business Banking
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Local Director position at HSBC. Tailor your application to highlight your relevant experience in managing teams and developing business strategies.
Craft a Compelling CV: Your CV should clearly showcase your extensive knowledge of the UK market, corporate lending experience, and proven coaching skills. Use specific examples to demonstrate how you've successfully led teams and driven revenue growth.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the values of HSBC. Highlight your interpersonal and communication skills, and provide examples of how you've inspired and influenced others in previous roles.
Highlight Your Commitment to Diversity: HSBC values diversity and inclusion. In your application, mention any experiences or initiatives that demonstrate your commitment to creating inclusive environments, as this aligns with their company culture.
How to prepare for a job interview at tendersglobal
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the role of Local Director in SME Business Banking. Familiarise yourself with HSBC's values and how they align with your own leadership style, especially in managing a team and driving customer-focused strategies.
✨Showcase Your Market Knowledge
Demonstrate your extensive knowledge of the UK market during the interview. Be prepared to discuss how geopolitical factors influence commercial outcomes and how you can leverage this understanding to benefit HSBC and its clients.
✨Highlight Coaching and Performance Management Skills
Since the role involves coaching Relationship Managers, be ready to share specific examples of how you've successfully developed teams in the past. Discuss your approach to performance management and how you inspire others to achieve their best.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle high-pressure situations and make decisions. Think of examples where you've navigated ambiguity and made practical business decisions, focusing on the outcomes and lessons learned.
