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- Tasks: Lead and manage services supporting individuals with homelessness, mental health, and learning disabilities.
- Company: Join Sanctuary Supported Living, a not-for-profit organisation dedicated to helping people achieve independence.
- Benefits: Enjoy 25 days annual leave, competitive salary, and comprehensive training opportunities.
- Other info: Flexible working hours and travel required; full driving licence essential.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in a managerial role within supported accommodation and strong communication skills required.
The predicted salary is between 42949 - 45201 £ per year.
Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager to oversee three services across the Gravesend, Chatham and Faversham areas. These services vary from Homelessness, Mental Health and Learning Disability.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing and support services to help people across England to live as independently as possible. At our core, we’re a not-for-profit national organisation with a local heart. Everything we do is driven by one purpose: supporting people on their journey to independence. Whether you’re working directly with individuals experiencing homelessness or supporting our customers through Mental Health challenges, your work can make someone’s day or change someone’s life. Big, or small. Your work will truly make a difference – for the long-term.
We’ll support you to be your best with us
We believe in putting people first - we truly care about the people we support and take pride in the services we offer. That means creating a workplace where you feel valued, supported, and inspired.
The role of Local Service Manager will include:
- Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
- Developing and maintaining relationships with partners, key stakeholders and external agencies
- Overseeing the overall delivery of the services
- Working closely with our internal and external partners to achieve KPI’s
- Overseeing the service’s financial performance and managing the budget
- Managing the recruitment, performance and development of staff
- Flexibility around working hours is expected in accordance with the needs of the service
- Responsibility for health and safety in the service
Skills and experiences:
- Previous experience of working in a CQC Registered managerial role within a similar service
- Knowledge of supported accommodation
- Strong communication skills and the ability to remain calm under pressure
- Compassionate, caring, and hard working with a hands-on approach to support
- You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
- Proven ability to liaise effectively with statutory and voluntary partners
- Travel is a requirement of the role; therefore, a full valid driving licence is essential
Brilliant work deserves brilliant benefits!
As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
- Confidential 24/7 employee advice service (Includes medical and legal advice)
- Wellbeing resources through our employee platforms including Aviva Digicare
- A greener commute with our Cycle to Work scheme
- Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
- Exclusive discounts through our e-hub platform
- Securing your future with our contributory pension plan, matched up to 7%
- Life assurance
- Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period
- 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
- Growth and development with us through comprehensive training and internal career opportunities
- Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
- Loyalty recognition scheme for 12 month’s service onwards
We are only currently accepting applications from those with the right to work in the UK. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Local Service Manager in England employer: tendersglobal
Contact Detail:
tendersglobal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Service Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Sanctuary Supported Living. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the company’s values and services. Show us how your experience aligns with our mission of supporting individuals on their journey to independence.
✨Tip Number 3
Practice common interview questions and have examples ready that showcase your leadership skills and ability to manage teams effectively. We want to see how you handle challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Sanctuary Supported Living.
We think you need these skills to ace Local Service Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Local Service Manager role. Highlight your experience in managing services similar to those at Sanctuary Supported Living, and show how your skills align with our mission of supporting people towards independence.
Showcase Your Communication Skills: Since strong communication is key in this role, use your application to demonstrate your ability to communicate effectively. Share examples of how you've successfully liaised with partners or managed teams in the past.
Be Authentic: We love seeing the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for helping others and how you embody our values of compassion and care.
Apply Early Through Our Website: Don’t wait until the last minute! We recommend applying as soon as possible through our website. This way, you’ll ensure your application gets the attention it deserves before we close the position.
How to prepare for a job interview at tendersglobal
✨Know the Services Inside Out
Before your interview, make sure you understand the specific services Sanctuary Supported Living offers, especially in homelessness, mental health, and learning disabilities. Familiarise yourself with their mission to support independence, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Local Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to develop relationships with partners and stakeholders. Highlight any experience you have in achieving KPIs and managing budgets.
✨Demonstrate Compassion and Communication
This role requires strong communication skills and a compassionate approach. Think of scenarios where you've had to remain calm under pressure or supported individuals through challenging times. Be ready to discuss how you can bring this hands-on support to the team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.