Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow
Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow

Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow

Glasgow Full-Time 24992 - 28726 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with insurance and banking products while providing top-notch service.
  • Company: Join Santander, a leading bank committed to customer satisfaction and community support.
  • Benefits: Enjoy competitive salary, potential for growth, and a supportive work environment.
  • Why this job: Be part of a dynamic team that values communication and personal development.
  • Qualifications: Strong communication skills and a passion for helping others are essential.
  • Other info: Located in vibrant Glasgow, this role offers a chance to make a real impact.

The predicted salary is between 24992 - 28726 £ per year.

Job Title:

Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow

Company

Santander

Job Description

Join our community as a Customer Insurance Specialist in Glasgow. This role involves working with insurance and banking products and services. Excellent communication and listening skills are essential, both at customer and internal levels.

Salary

£24,992 – 28,726 per year

Location

Glasgow, United Kingdom

Job Date

Fri, 25 Jul 2025 06:33:52 GMT

Please indicate in your email/cover letter where (tendersglobal.net) you saw this job posting.

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Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow employer: tendersglobal

Santander is an exceptional employer, offering a vibrant work culture in the heart of Glasgow where collaboration and innovation thrive. As a Customer Insurance Specialist, you will benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career advancement within a supportive environment that values employee growth and well-being.
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Contact Detail:

tendersglobal Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow

✨Tip Number 1

Familiarise yourself with the insurance and banking products offered by Santander. Understanding their services will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills by engaging in mock conversations. Since this role requires excellent listening and speaking abilities, being able to articulate your thoughts clearly will set you apart.

✨Tip Number 3

Network with current or former employees of Santander on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Customer Insurance Specialist role.

✨Tip Number 4

Prepare questions to ask during the interview that demonstrate your knowledge of the industry and the company. This shows your enthusiasm for the position and helps you stand out as a candidate.

We think you need these skills to ace Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow

Excellent Communication Skills
Active Listening
Customer Service Orientation
Knowledge of Insurance Products
Banking Product Knowledge
Problem-Solving Skills
Attention to Detail
Empathy
Time Management
Sales Skills
Negotiation Skills
Team Collaboration
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Insurance Specialist. Tailor your application to highlight relevant experience in insurance and banking products.

Highlight Communication Skills: Since excellent communication and listening skills are essential for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to communicate effectively with customers and colleagues.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for the role and how your skills align with the company's values and goals.

Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in customer-facing roles.

How to prepare for a job interview at tendersglobal

✨Know Your Products

Familiarise yourself with the insurance and banking products offered by the company. Being able to discuss these confidently will show your genuine interest in the role and help you answer questions effectively.

✨Demonstrate Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.

✨Prepare for Customer Scenarios

Think about potential customer scenarios you might encounter in the role. Be ready to discuss how you would handle various situations, showcasing your problem-solving skills and empathy towards customers.

✨Research the Company Culture

Understanding the company's values and culture can give you an edge. Be prepared to explain how your personal values align with those of the company, demonstrating that you would be a good fit for their team.

Customer Insurance Specialist | S1 | Retail & Business Banking | Glasgow
tendersglobal
Location: Glasgow

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