At a Glance
- Tasks: Lead a dedicated care team and ensure high-quality support for individuals in need.
- Company: Join Tender Healthcare Group, a growing health and social care organisation.
- Benefits: Structured induction, ongoing professional development, and clear career progression opportunities.
- Other info: Ideal for those ready to step up into leadership roles and influence service quality.
- Why this job: Make a real difference in people's lives while advancing your career in care management.
- Qualifications: Experience in health or social care and a Level 3 qualification required.
About the Role
Tender Healthcare Group is looking for an experienced, organised and values-driven Team Leader / Deputy Registered Manager to join our growing health and social care organisation.
This is an excellent opportunity for an experienced Team Leader, Care Coordinator, Senior Support Worker or Deputy Manager who is ready to take greater operational responsibility and develop towards Registered Manager level.
The successful candidate will work closely with the Registered Manager and senior leadership team to oversee the safe and effective delivery of regulated and specialist support services.
Our services include domiciliary care, children and young people's community support, learning disability and autism support, mental health support and complex packages commissioned by local authorities and other partners.
This is a hands-on leadership position.
You will be expected to know the people we support, understand the needs of our staff teams and maintain oversight of the quality of care being delivered.
Key Responsibilities
You will support the Registered Manager with the day-to-day management and development of services, including:
- Coordinating and monitoring care and support packages
- Leading and supporting Support Workers and Senior Support Workers
- Completing and reviewing person-centred care and support plans
- Completing risk assessments and ensuring control measures remain effective
- Undertaking staff supervision, competency assessments and spot checks
- Supporting staff induction, shadowing and probation reviews
- Monitoring daily records, care notes and incident documentation
- Reviewing incidents, accidents, safeguarding concerns and near misses
- Supporting investigations, complaints and lessons-learned processes
- Maintaining effective communication with families, social workers, commissioners and other professionals
- Supporting rota management and responding appropriately to staffing changes or emergencies
- Monitoring medication practices and escalating concerns where appropriate
- Supporting audits, quality assurance and service improvement activities
- Ensuring actions arising from audits, incidents and reviews are completed
- Supporting preparation for CQC inspections and Local Authority monitoring
- Promoting a positive safeguarding culture across the organisation
- Providing leadership and guidance to staff during complex situations
You may also provide management oversight to complex children and young people's packages, including 1:1 and 2:1 community support.
About You
We are looking for someone who combines strong care experience with sound judgement, emotional maturity and the confidence to lead others.
You should be comfortable making decisions, challenging poor practice appropriately and supporting staff to improve.
You will need to communicate confidently with families and professionals while maintaining clear professional boundaries.
The right person will understand that good care management is not simply about completing paperwork.
It is about knowing what is happening within services, identifying risks early and ensuring that what is written in a person's care plan is reflected in the support they actually receive.
Essential Requirements
Applicants should have
- Significant experience within health or social care
- Experience at Senior Support Worker, Team Leader, Care Coordinator, Deputy Manager or equivalent level
- Good understanding of person-centred care and safeguarding
- Experience supervising or leading care staff
- Experience with care planning and risk assessment
- Strong understanding of incident reporting and escalation
- Good written communication and record-keeping skills
- Confidence communicating with families, social workers, commissioners and multidisciplinary professionals
- Good understanding of confidentiality, professional boundaries and information governance
- Ability to manage competing priorities and respond calmly to operational pressures
- Good IT and administrative skills
- Full UK driving licence and access to a vehicle
- Flexibility to participate in management/on-call arrangements where required
Qualifications
A Level 3 qualification in Health and Social Care or equivalent is required.
Level 4 or Level 5 Leadership and Management for Adult Care, Children and Young People's Services, or an equivalent management qualification is highly desirable.
Candidates who have not yet completed Level 5 but can demonstrate appropriate management experience and are willing to undertake further professional development will also be considered.
Desirable Experience
We are particularly interested in candidates with experience in one or more of the following:
- Domiciliary care
- Children and young people's services
- Learning disabilities and autism
- Mental health services
- Complex care packages
- Positive Behaviour Support
- Local Authority commissioned services
- CQC-regulated services
- Quality assurance and auditing
- Staff training and competency assessment
- Safeguarding investigations
- Service mobilisation and new care packages
Previous experience supporting a Registered Manager or preparing services for CQC inspection would be advantageous.
What We Offer
Tender Healthcare Group is developing and expanding its services, making this an opportunity to grow alongside the organisation rather than simply fill an existing position.
The successful candidate will receive
- Structured induction and management support
- Ongoing professional development
- Regular management supervision
- Opportunities to develop across different areas of health and social care
- Exposure to quality assurance, compliance and commissioning processes
- Support towards further leadership and management development
- A clear opportunity to progress towards Registered Manager responsibilities for the right candidate
- Who This Role Would Suit
This position may particularly suit an experienced Care Coordinator, Deputy Care Manager, Deputy Registered Manager, Senior Support Worker, Field Care Supervisor or Team Leader who feels ready for the next stage of their career.
We are looking for someone who takes ownership, notices when something is not right and acts on it.
If you are passionate about safe, person-centred care and want to develop as part of a growing organisation where your contribution will genuinely influence service quality, we would be pleased to hear from you.
Apply with your CV and a brief summary of your leadership experience, qualifications and the types of care services you have previously supported
Deputy Registered Manager / Care Team Leader in Birkenhead employer: Tender Healthcare Consulting Ltd
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Contact Details:
Tender Healthcare Consulting Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Registered Manager / Care Team Leader in Birkenhead
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Tender Healthcare Consulting Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Tender Healthcare Consulting Ltd.
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When you find roles that excite you, especially at places like Tender Healthcare Consulting Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Deputy Registered Manager / Care Team Leader in Birkenhead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Tender Healthcare Consulting Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Tender Healthcare Consulting Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Tender Healthcare Consulting Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Tender Healthcare Consulting Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Tender Healthcare Consulting Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Tender Healthcare Consulting Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
