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- Tasks: Lead a team in delivering exceptional shopping experiences at our Community Shop.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and products.
- Benefits: Enjoy free membership, health perks, and a contributory pension scheme.
- Why this job: Make a real difference while developing your leadership skills in a vibrant environment.
- Qualifications: Previous retail experience is a plus, but full training will be provided.
- Other info: Flexible hours with opportunities for personal development and career growth.
The predicted salary is between 10 - 13 £ per hour.
Join Our Team as a Team Leader based at our new Community Shop in Hendon, Sunderland. We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy retail environment. Previous retail experience may be useful; however, full training will be provided.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award‑winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
- Location: Community Shop Hendon- 31-32 Fawcett Street, Sunderland, SR1 1RE
- Hours: 40 hour contract per week working 5 out of 6 days on a rota basis. The hours of work are between 7am and 5pm Monday to Friday and 7am and 3pm Saturday. Please note: the successful candidate will be required to be flexible with their working hours.
- Rate of pay: £12.95 per hour, paid on a 4 weekly basis.
Requirements
- Reporting into the Team Manager, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department.
- Effectively communicate with and co‑ordinate the team of departmental colleagues to consistently deliver an excellent department.
- Ensure standards remain high and continually look for ways to improve.
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Support and assist the Team Manager with daily huddles, ensuring all tasks set are completed efficiently by team members.
- Development plans of colleagues, by making recommendations and coaching rising stars.
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Ensuring our colleagues uphold our culture and deliver an exceptional member experience.
- Any additional departmental tasks as and when required.
Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- Ability to effectively plan and organise workloads.
- Able to work to strict deadlines.
- A want and desire to develop and progress within your role.
- A commitment to your own personal development and continued learning.
- To be flexible and adaptable to support the needs of the business.
Benefits
- Free membership to Company Shop for you and 10 x nominees.
- Annual Flu Injections, high street & leisure vouchers, and on‑site Parking.
- Free Tea & Coffee, and Free Fruit Friday.
- Employee Assistance Programme.
- Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Join us on the journey. Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Retail Team Leader in Sunderland employer: Tender Group Srl
Contact Detail:
Tender Group Srl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Sunderland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop Group and their mission. This will help you connect with the team and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll be interacting with both colleagues and members. Think of examples from your past experiences where you've successfully led a team or provided excellent customer service to showcase your abilities.
✨Tip Number 3
Be ready to discuss your flexibility! Since the role requires adaptability, prepare to talk about how you've managed changing schedules or unexpected challenges in previous jobs. This will demonstrate your readiness for the dynamic retail environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team.
We think you need these skills to ace Retail Team Leader in Sunderland
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the role and ready to put our members at the heart of everything you do!
Tailor Your Experience: Even if you don’t have direct retail experience, highlight any relevant skills or experiences that show you can lead a team and create a positive shopping experience. We value diverse backgrounds, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Company Shop Group!
How to prepare for a job interview at Tender Group Srl
✨Know the Company
Before your interview, take some time to research Company Shop Group and its mission. Understand their commitment to reducing waste and supporting communities. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your People Skills
As a Retail Team Leader, you'll be interacting with both team members and customers. Prepare examples of how you've successfully built relationships in previous roles. Highlight your ability to motivate a team and create a positive shopping experience for members.
✨Demonstrate Flexibility
The job requires flexibility in working hours, so be ready to discuss your availability. Share instances where you've adapted to changing circumstances or taken on additional responsibilities. This will show that you're ready to meet the demands of a busy retail environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
