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For Companies At a Glance
- Tasks: Lead a team to deliver excellent service and maintain high store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food.
- Benefits: Enjoy free membership, vouchers, and a contributory pension scheme.
- Why this job: Be part of a mission-driven company making a real difference in communities.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours with opportunities for personal development and growth.
The predicted salary is between 10 - 13 £ per hour.
We are looking for hard‑working individuals who are enthusiastic, enjoy a challenge, and put our members at the heart of everything we do. In this role, you will work as part of a team within a busy, retail environment.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award‑winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment, which is why we champion diversity and equality at every turn.
Location and Shift Pattern
Location: Company Shop Long Eaton Unit 1, Westgate Retail Park, Long Eaton, NG10 1EQ
Rate of pay: £12.95 per hour, paid every 4 weeks
Shifts/Hours – Working 20 hours each week on a rota basis. Shifts will be scheduled between 6:00 am–10:00 pm from Monday to Friday, between 6:00 am and 9:00 pm on Saturday, and between 7:00 am and 9:00 pm on Sunday. Successfully required to work evenings, weekends and bank holidays.
About the Role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. You will assist the section leader in coordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members. Support the section leader to deliver the day‑to‑day operation of the department through routine processes and practices. Our stores are successful when we are all in it together and deliver a great experience for our members.
Key Responsibilities
- Effectively communicate with and coordinate the team of departmental colleagues to consistently deliver an excellent department.
- Ensure standards remain high and continually look for ways to improve.
- Ensure all Health, Safety & Environmental policies and practices are upheld and encourage the team to promote a culture of good HSE practice.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Lead daily huddles, ensuring all tasks set are completed efficiently by team members.
- Develop plans for colleagues, making recommendations and coaching rising stars.
- Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Ensure our colleagues uphold our culture and deliver an exceptional member experience.
- Perform any additional departmental tasks as and when required.
Skills and Competencies
- Lead by example and uphold Company Shop Group values at all times.
- Build and maintain effective working relationships.
- Plan and organise workloads effectively.
- Work to strict deadlines.
- Show a desire to develop and progress within your role.
- Commit to your own personal development and continued learning.
- Be flexible and adaptable to support the needs of the business.
Benefits
- Free membership to Company Shop for you and 10 nominees.
- Annual flu injections, high street & leisure vouchers, and on‑site parking.
- Free tea & coffee, and Free Fruit Friday.
- Employee Assistance Programme (Grocery Aid).
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death‑in‑service benefit.
Join us on the journey. Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that’s making a real difference.
Retail Team Leader in Long Eaton employer: Tender Group Srl
Contact Detail:
Tender Group Srl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Long Eaton
✨Tip Number 1
Get to know the company! Research Company Shop Group and their mission. When you understand what they stand for, you can tailor your approach and show how your values align with theirs during interviews.
✨Tip Number 2
Practice your communication skills! As a Retail Team Leader, you'll need to coordinate with your team effectively. Try role-playing common scenarios with friends or family to boost your confidence and clarity.
✨Tip Number 3
Show your enthusiasm! During interviews, let your passion for retail and helping others shine through. Share examples of how you've put customers first in previous roles to demonstrate your commitment to member service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making a difference in the community.
We think you need these skills to ace Retail Team Leader in Long Eaton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to lead a team and make a difference in our members' lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Team Leader role. We love seeing candidates who understand our mission and values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and relevant experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Tender Group Srl
✨Know the Company Inside Out
Before your interview, take some time to research Tender Group Srl and Company Shop Group. Understand their mission, values, and the impact they have on the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Team Leadership Skills
As a Retail Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coordinated a team or improved store standards. Highlight how you can create an engaging environment for both colleagues and members.
✨Emphasise Your Commitment to Member Service
Since the role focuses on putting members at the heart of everything, be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to ensure a great experience for customers, and how you would instil that same ethos in your team.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and adaptability. Think about challenges you've faced in previous roles, especially in a retail environment, and how you overcame them. This will demonstrate your ability to handle the fast-paced nature of the job and your commitment to continuous improvement.
