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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain high store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and products.
- Benefits: Enjoy free membership, health perks, and discounts on various services.
- Why this job: Make a real difference while developing your leadership skills in a vibrant retail environment.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: Flexible shifts with opportunities for personal growth and career advancement.
The predicted salary is between 12 - 13 £ per hour.
Join our team as a Team Leader at our Corby Superstore! We are looking for hardworking individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
- Rate of pay - £12.95 per hour, paid every 4 weeks
- Location - Company Shop Corby, Unit 7, Princewood Road, Earlstrees, Industrial Estate, Corby, NN17 4AP
- Shifts/Hours - 40 hours per week, 5 days out of 7 (rota basis) between the hours of 6am and 10pm Monday to Friday, 6am to 9pm Saturday and 7am to 8pm Sunday
Please note the successful candidate will be required to work evenings, weekends and bank holidays.
About The Role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members. Support the section leader to deliver the day to day operation of the department through routine processes and practices. Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Responsibilities
- Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department.
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department.
- Ensure standards remain high and continually look for ways to improve.
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Support and assist the section leader with daily huddles, ensuring all tasks set are completed efficiently by team members.
- Development plans of colleagues, by making recommendations and coaching rising stars.
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Ensuring our colleagues uphold our culture and deliver an exceptional member experience.
- Any additional departmental tasks as and when required.
Skills Of a Team Leader
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- Ability to effectively plan and organise workloads.
- Able to work to strict deadlines.
- A want and desire to develop and progress within your role.
- A commitment to your own personal development and continued learning.
- To be flexible and adaptable to support the needs of the business.
Benefits
- Free membership to Company Shop for you and 10 x nominees.
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
- Free Tea & Coffee, and Free Fruit Friday.
- Employee Assistance Programme.
- Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that’s making a real difference.
Retail Team Leader in Corby employer: Tender Group Srl
Contact Detail:
Tender Group Srl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Corby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop Group and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll be working closely with both colleagues and members. Think of examples from your past experiences where you've successfully led a team or provided excellent customer service.
✨Tip Number 3
Be ready to discuss your adaptability! The retail environment can be fast-paced and ever-changing. Prepare to share how you've handled unexpected challenges in previous roles and how you can bring that flexibility to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Retail Team Leader in Corby
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the opportunity to lead a team and create a fantastic shopping experience for our members.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Team Leader. Mention specific examples of how you've motivated teams or improved service standards in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Company Shop Group.
How to prepare for a job interview at Tender Group Srl
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their commitment to reducing waste and supporting communities. This knowledge will help you connect your values with theirs and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Team Leader, you'll need to demonstrate your ability to motivate and coordinate a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you can inspire others to deliver exceptional service to members.
✨Emphasise Member-Centric Approach
Since the role focuses on putting members at the heart of everything, be ready to discuss how you prioritise customer service. Share specific instances where you've gone above and beyond to enhance the customer experience, showing that you understand the importance of member satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think about scenarios where you've had to handle challenges in a retail environment, such as managing waste or ensuring health and safety standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
