At a Glance
- Tasks: Welcome patients, manage appointments, and support our friendly dental team.
- Company: Join Ten Dental, an award-winning private dental group in London.
- Benefits: Competitive salary, full training, career progression, and staff discounts.
- Other info: Be part of a growing team that values your contribution and development.
- Why this job: Make a real difference while learning new skills in a supportive environment.
- Qualifications: Friendly, organised, and eager to learn; dental experience is a plus but not required.
The predicted salary is between 25425 - 31075 £ per year.
Full-Time Receptionist at Ten Dental | Clapham & Balham, London
Hours: Full Time
Location: Split between our award-winning practices in Clapham and Balham
Ten Dental is a modern, patient-focused private dental group looking for an exceptional Dental Receptionist to join our friendly team. We're not necessarily looking for someone with years of dental experience. We're looking for someone who is bright, friendly, well-presented, full of common sense, organised, and eager to learn. If you're the type of person who naturally takes ownership, enjoys helping people, and can keep calm when things get busy, we'd love to hear from you.
About Us
Ten Dental is an award-winning private dental and facial aesthetics practice with sites across South West London. We pride ourselves on delivering outstanding patient experiences and creating a workplace where our team can grow and thrive.
The Role
As the first point of contact for our patients, you'll play a vital role in creating a warm and welcoming experience. Your responsibilities will include:
- Greeting patients and making them feel welcome
- Managing appointment bookings and diaries
- Answering phone calls, emails, and WhatsApp enquiries
- Processing payments and handling financial transactions
- Supporting clinicians and the wider practice team
- Maintaining accurate patient records
- Helping ensure the smooth day-to-day running of both practices
What We're Looking For
- More important than dental experience, we're looking for the right person.
- Friendly, approachable, and confident speaking with people
- Smart, professional, and well-presented
- Full of common sense and able to think on your feet
- Organised with excellent attention to detail
- A fast learner who enjoys developing new skills
- Reliable, punctual, and hardworking
- Comfortable using computers and learning new software
- A genuine team player with a positive attitude
- Experience in a dental or healthcare setting would be an advantage, but is not essential as full training will be provided for the right candidate.
What We Offer
- Competitive salary
- Full training and ongoing development
- Career progression opportunities
- Supportive and friendly team environment
- Modern, state-of-the-art practices
- Staff discounts on dental treatment
- The opportunity to be part of a growing and ambitious organisation
If you're looking for a role where you can make a real difference, learn new skills, and be part of a fantastic team, we'd love to hear from you. Join us and help create exceptional patient experiences every day.
Receptionist employer: Tendental
At Ten Dental, we pride ourselves on fostering a supportive and dynamic work environment in Clapham & Balham, where our Dental Front Desk Specialists can thrive. With a strong emphasis on training and career growth, we offer our team members the opportunity to develop their skills while enjoying a friendly atmosphere that values collaboration and patient care. Join us to be part of a practice that not only prioritises professional development but also creates a welcoming space for both employees and patients alike.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Tendental.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Tendental.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Tendental, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Tendental.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Tendental.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Tendental. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Tendental. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Tendental
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Tendental’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
