People Manager in London

About us:

Tendable is a venture capital-backed, series A health-tech business providing quality assurance and improvement software to health and care organisations across the globe. Our mobile app makes auditing easier and more efficient for frontline staff, engaging them in quality improvement whilst also freeing up more of their time for patient care. Our management portal provides leadership and external bodies with assurance over the quality of health and care services and supports over 100 customers across four continents. With 25+ years of experience in healthcare and health-tech environment, Tendable has a mission to transform quality by equipping health and care professionals with the tools and insights to continuously improve patient care. We embrace the startup and entrepreneurial approach with ambitious growth plans and are looking for like-minded driven people who are passionate about making a positive impact and join us on this journey.

Role Overview:

The People Manager will play a central role in shaping how Tendable works internally. You will be trusted to make decisions, create structure where there isn’t any yet, and bring clarity, care and momentum to how our people experience work. You will work closely with the VP Growth and senior leaders across the business, acting as a connector, organiser, culture-carrier and calm presence — even when things are moving fast or aren’t perfectly defined. This is a role you are expected to make your own.

What You’ll Do:

• People Operations & Day-to-Day Enablement: Ensure colleagues have the tools, equipment and setup they need to do great work; Manage laptops, systems access and operational logistics; Handle day-to-day people admin with care, discretion and efficiency; Act as a trusted point of contact across the business.
• Internal Communications & Leadership Support: Own and manage internal communication channels (e.g. Slack); Support leaders with internal messaging and coordination; Act as an informal executive assistant where needed — keeping things moving, organised and joined-up.
• Culture, Values & Community: Be a visible champion of Tendable’s culture and values; Own team engagement, social moments and internal events; Run (and energise) the social committee — from celebrations to team get-togethers; Bring thoughtfulness and personality to how we work together.
• Learning, Development & Growth: Support learning and development initiatives across teams; Help managers nurture growth, progression and capability; Create simple, effective frameworks that support people at different stages.
• Recruitment & Onboarding: Support recruitment end-to-end, ensuring a thoughtful candidate experience; Fully own onboarding for new colleagues — from first day to fully embedded; Continuously improve onboarding so it reflects our values and sets people up for success.
• Employer Brand & External Presence: Own employer brand channels (LinkedIn, Instagram, Glassdoor); Share authentic stories about life at Tendable; Help us attract people who genuinely care about quality, healthcare and culture.
• Logistics, Events & Experiences: Coordinate travel, hotel bookings and logistics for team events; Organise parties, offsites and company moments (with flair); Negotiate with suppliers and partners confidently and commercially.

About You:

This role is for someone who:

• Is confident, personable and comfortable making decisions.
• Thrives in ambiguity and enjoys building something from scratch.
• Is proactive, organised and naturally takes ownership.
• Brings warmth, judgement and positive influence to a team.
• Is comfortable haggling, negotiating and getting things done.
• Enjoys being trusted with responsibility and visibility.
• Has a natural people-leader mindset.

You don’t need to tick every box - but you do need energy, curiosity, confidence and care.

Bonus (not essential): Comfortable using tools like Canva, PowerPoint, Pitch and Slack; Experience in a startup or scale-up; Background across communications, marketing, HR, recruitment or operations.

Your benefits:

• Competitive salary.
• Company EMI share option scheme.
• 25 days annual leave.

At Tendable, we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.