Location: Sheffield (office based, city centre)
Salary: £26,000 + performance-related bonus
Reporting to: Operations Director
Level: Graduate / Early Career
Most graduate jobs teach you one job. This one shows you how an entire business works and how it grows.
About TEND
TEND makes focal vibration therapy tools: compact, precise devices for muscle and tendon recovery.
We sell worldwide, direct to customers and through retailers, specialist recovery stores, clinics and therapists. Professional sports teams around the world use our tools.
We're an established brand, growing quickly, with a lot of potential ahead of us. This role will help us get there.
The role
You’ll work directly with our Operations Director as TEND scales up.
Most of your time will go on execution: shipments, customs, stock, orders and invoices. It's the work that keeps a global business moving and it has to be right every time.
The rest goes on building the processes that will carry us to the next stage. You'll learn how the business fits together, help design better ways of working, put them in place and measure the results.
Some days you’ll be keeping orders moving around the world. Others, you’ll be shaping how we’ll work at twice the size.
What you’ll be doing
- Running day-to-day operations: shipments, customs clearance, stock, suppliers and orders
- Handling invoices, financial administration and reporting
- Supporting B2B customers, distributors and sales enquiries in the UK and internationally
- Building and maintaining the spreadsheets and data the business runs on
- Working with the Operations Director to design, implement and measure new processes
- Keeping operations running smoothly as new ways of working are introduced
Who we’re looking for
You don’t need previous experience in operations. We'll teach you. What you do need are strong foundations:
- Confident with Excel and data. You can build, clean and analyse a spreadsheet
- A process thinker. You look at a task and see the steps, the hand-offs and how it could work better
- Meticulous attention to detail, because execution is a big part of this job
- Comfortable switching between day-to-day tasks and longer-term projects
- A clear, confident communicator
This role isn’t for everyone
Growing businesses move fast. Priorities shift and new processes arrive while old ones are still running. If you want a fixed routine, this isn’t for you. If you want to be part of a company’s growth, not just watch it, it is.
What’s in it for you
- £26,000 plus a performance-related bonus
- A hands‑on education in how a global business runs, working directly with senior leadership
- Real responsibility early, and huge room to grow as TEND grows
Closing date: Monday 23 November 2026. Postal applications must arrive by this date.
- Interviews will be held the week commencing Monday 30 November 2026.
Business Operations Associate in Sheffield employer: Tend Global
TEND Global is an exceptional employer located in the vibrant city of Sheffield, offering a dynamic work culture that fosters creativity and collaboration. As a Junior Content & Social Marketing Executive, you'll have the opportunity to develop your skills in a supportive environment while contributing to engaging content that resonates with audiences. With a focus on employee growth and hands-on learning, TEND Global provides a unique platform for you to thrive in the fast-paced world of social marketing.
