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For Companies At a Glance
- Tasks: Support customers in audio and video tech, providing solutions and maintaining relationships.
- Company: Tencent is a leading tech company driving innovation in cloud and smart industries.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a dynamic environment.
- Why this job: Join a team shaping the future of media services and make a real impact globally.
- Qualifications: 3+ years in IT/cloud computing; fluent in Chinese and English; audio/video knowledge preferred.
- Other info: Diversity is valued at Tencent, fostering an inclusive workplace for all.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Tencent Cloud Senior Solution Architect (Video & Audio) role at Tencent
Business Unit
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company\’s cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
Business Unit
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company\’s cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
What The Role Entails
Position Overview
With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Services, a new international audio and video brand, in 2022. It provides a one-stop media solution including instant messaging, video on demand, live streaming, and global acceleration. Through comprehensive audio and video SDKs and PaaS services, Tencent Cloud offers low-cost, efficient, and innovative solutions for the businesses of global customers.
- Work closely with the sales team as the point of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the architecture team in analyzing customers\’ media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry solutions and combine customers\’ business and technical requirements with the features of Tencent\’s audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent\’s media product capabilities, industry experience, and insights. Enhance the influence of Tencent\’s Cloud Media Services, strengthen and establish Tencent\’s industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud\’s regional ecosystem partners, including channel empowerment training, workshops etc.
Who We Look For
- At least three years of work experience with a bachelor\’s degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing .
- Familiarity with the audio and video field, such as RTC products, live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales, Consulting, and Information Technology
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Industries
Software Development
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Tencent Cloud Senior Solution Architect (Video & Audio) employer: Tencent
Contact Detail:
Tencent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tencent Cloud Senior Solution Architect (Video & Audio)
✨Tip Number 1
Familiarise yourself with Tencent Cloud's audio and video products. Understanding the specific features and benefits of their media services will help you articulate how you can add value to potential clients.
✨Tip Number 2
Network with professionals in the audio and video technology space. Attend industry events or webinars where you can meet people who work at Tencent or in similar roles, as personal connections can often lead to job opportunities.
✨Tip Number 3
Brush up on your public speaking skills. Since the role involves presenting product capabilities and industry insights, being confident and engaging in front of an audience will set you apart from other candidates.
✨Tip Number 4
Stay updated on trends in cloud computing and media services. Being knowledgeable about the latest advancements and challenges in the industry will demonstrate your commitment and expertise during interviews.
We think you need these skills to ace Tencent Cloud Senior Solution Architect (Video & Audio)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio and video technology, cloud computing, and customer-oriented roles. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the audio and video industry and how your background aligns with Tencent's mission. Mention any specific projects or achievements that showcase your expertise.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of your public speaking and documentation skills. Highlight any experiences where you effectively communicated technical concepts to non-technical stakeholders.
Research Tencent Cloud: Familiarise yourself with Tencent Cloud's products and services, especially in media solutions. Understanding their offerings will help you articulate how you can contribute to their goals during the application process.
How to prepare for a job interview at Tencent
✨Showcase Your Technical Expertise
Make sure to highlight your experience with audio and video technologies, especially in areas like live streaming and encoding/decoding. Be prepared to discuss specific projects where you've successfully implemented these technologies.
✨Demonstrate Customer-Centric Skills
Since the role involves maintaining customer relationships, share examples of how you've effectively communicated with clients and addressed their needs. Emphasise your ability to understand and translate technical requirements into business solutions.
✨Prepare for Cross-Cultural Communication
Given the international scope of Tencent Cloud, be ready to discuss your experience working in diverse environments. Highlight any instances where you've successfully navigated cultural differences in communication or project management.
✨Engage with Industry Knowledge
Familiarise yourself with current trends in the media services industry, particularly in OTT, gaming, and education. Being able to discuss these topics will demonstrate your understanding of the market and how Tencent's solutions fit within it.
