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- Tasks: Build and nurture a vibrant gaming community while collaborating with cross-functional teams.
- Company: Join a leading gaming company passionate about player engagement and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace fostering creativity and collaboration.
- Why this job: Be the voice of players and shape their gaming experience in exciting AAA titles.
- Qualifications: Experience in community management within AAA games and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an enthusiastic and dedicated Senior Player Relations Manager to join our team working on exciting AAA multiplayer shooter games. You'll be the voice of the players, working closely with in-house teams to transform industry best practices and player feedback into actionable insights to drive retention, satisfaction, and long-term loyalty. With an innate passion for all-things gaming, your experience will help define and implement an engaging player relations strategy from launch and beyond.
Responsibilities:
- Build and maintain relationships with players creating a vibrant, engaging and loyal community.
- Collaborate cross-functionally with game design, marketing, and insights teams to align engagement initiatives with overall product goals.
- Craft strategic and tactical plans tailored to specific channels, driving engagement and growth as needed.
- Share ongoing insights about key community best practices, trends, topics, and needs.
- Design and execute innovative community programs to grow and provide value to the player base as well as sustain excitement and engagement.
- Foster direct, meaningful relationships with players to build trust and loyalty.
- Identify potential risks and opportunities within the community, working closely with internal stakeholders to relay, monitor, and resolve feedback.
- Analyze engagement metrics to uncover trends, create campaigns for welcoming new players, and prepare reports that turn feedback from multiple channels into actionable strategies.
Who We Look For
Job Requirements:
- Proven experience and ability in creating and establishing communities in the AAA PC & Console games space.
- Exhibit a strong sense of empathy, understanding the needs and perspectives of diverse player communities.
- Curious nature to explore and experiment with new ways to engage with and surprise and delight players.
- Strong organization skills with proven ability to manage multiple projects at once.
- Demonstrated understanding of community platforms Discord, Reddit and others.
- Ability to exercise sound judgement and critical thinking when confronted with challenges.
- Excellent communicator with ability to engage and collaborate with stakeholders across teams.
- Passion for gaming and a deep understanding of player motivations, preferences, and behaviors, particularly within the "Shooter" genre.
Equal Employment Opportunity at Tencent: As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Senior Game Community Manager in London employer: Tencent
Contact Detail:
Tencent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Game Community Manager in London
✨Tip Number 1
Get your game face on! When you’re networking, be genuine and show your passion for gaming. Attend industry events or join online communities where you can meet like-minded folks. Remember, it’s all about building those relationships!
✨Tip Number 2
Don’t just sit back and wait for opportunities to come to you. Be proactive! Reach out to companies you admire, like us at StudySmarter, and express your interest in their community initiatives. A little enthusiasm goes a long way!
✨Tip Number 3
Show off your skills! Create a portfolio that highlights your experience in community management, especially in the gaming space. Include examples of successful engagement strategies you’ve implemented. This will make you stand out from the crowd!
✨Tip Number 4
Finally, don’t forget to apply through our website! We love seeing passionate candidates who are eager to join our team. Tailor your application to showcase how your experience aligns with our mission to create vibrant gaming communities.
We think you need these skills to ace Senior Game Community Manager in London
Some tips for your application 🫡
Show Your Passion for Gaming: Let your love for gaming shine through in your application! Share specific experiences that highlight your enthusiasm and understanding of the AAA multiplayer shooter genre. We want to see how you connect with players and what makes you tick.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the job description. Highlight your experience in building communities and engaging with players, as well as any relevant metrics or successes you've had. We appreciate when applicants take the time to align their skills with our needs!
Be Authentic: When writing your application, be yourself! We value genuine voices and unique perspectives. Share your thoughts on community engagement and player relations in a way that feels true to you. This helps us get to know the real you beyond just your qualifications.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Tencent
✨Know Your Games
Make sure you’re well-versed in the AAA multiplayer shooter games that the company is working on. Familiarise yourself with their mechanics, community feedback, and any recent updates. This will not only show your passion for gaming but also demonstrate your understanding of player motivations.
✨Showcase Your Community Skills
Prepare examples from your past experiences where you've successfully built and maintained gaming communities. Highlight specific strategies you used to engage players and how you turned feedback into actionable insights. This will illustrate your ability to foster loyalty and trust among players.
✨Be Ready to Collaborate
Since the role involves working cross-functionally, think of instances where you’ve collaborated with different teams like marketing or game design. Be ready to discuss how you can align community initiatives with overall product goals, showcasing your teamwork skills.
✨Analyse Engagement Metrics
Brush up on how to analyse community engagement metrics. Be prepared to discuss how you would use data to identify trends and create campaigns that welcome new players. This shows that you can turn numbers into strategies that drive community growth.