Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Media Service Architect, supporting audio and video solutions for global customers.
- Company: Tencent is a leading tech company revolutionizing communication and entertainment worldwide since 1998.
- Benefits: Enjoy opportunities for international travel, diverse work culture, and innovative projects in cloud technology.
- Why this job: Be part of a dynamic team driving digital transformation in media services across various industries.
- Qualifications: 2+ years in IT/cloud computing; fluent in Chinese and English; experience in audio/video tech preferred.
- Other info: Work locations include Paris, Munich, Frankfurt, or London with potential for overseas assignments.
The predicted salary is between 43200 - 72000 £ per year.
About the Company
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company\’s cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
Position Overview
With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Service, a new international audio and video brand, in 2022. It provides a one-stop media solution, the basic media processing infrastructure named MPS, including Industry leading encoder, Media enhancement based on AI technology and cloud real-time rendering and transmission technology, etc. Tencent Cloud Media Service also provides complete live streaming solutions for different industries, including OTT, e-commerce, entertainment, e-sports and sports events, etc.Through comprehensive audio and video SDKs and PaaS services. Overall, Tencent Cloud Media Service offers low-cost, efficient, and innovative solutions for the businesses of global customers.
Job Responsibilities:
- Work closely with the regional sales team as the point of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architecture team in analyzing customers\’ media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry solutions and combine customers\’ business and technical requirements with the features of Tencent\’s audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent\’s media product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent\’s industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud\’s regional ecosystem partners, including channel empowerment training, participating in workshops, and Media Demo Day.
Requirements:
- At least two years of work experience with a bachelor\’s degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing .
- Familiarity with the audio and video field, such as live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Ability to be stationed in overseas regions for 1-2 years, to support and collaborate with the local regional team, work location: Paris, Munich, Frankfurt or London.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Cloud | Tencent Cloud Media Service Architect employer: Tencent Cloud
Contact Detail:
Tencent Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tencent Cloud | Tencent Cloud Media Service Architect
✨Tip Number 1
Familiarize yourself with Tencent's audio and video products. Understanding the technical aspects and unique features of these products will help you effectively communicate their value to potential customers.
✨Tip Number 2
Network with professionals in the audio and video industry. Attend relevant events or webinars to connect with others in the field, which can provide insights into customer needs and industry trends.
✨Tip Number 3
Enhance your public speaking skills. Since the role involves presenting Tencent's media product capabilities, being confident and articulate during presentations will set you apart from other candidates.
✨Tip Number 4
Research the specific markets where Tencent Cloud Media Service operates, such as OTT and e-sports. Tailoring your knowledge to these sectors will demonstrate your commitment and understanding of the role.
We think you need these skills to ace Tencent Cloud | Tencent Cloud Media Service Architect
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand Tencent's mission and values. Familiarize yourself with their products, especially in the audio and video technology space, to tailor your application accordingly.
Highlight Relevant Experience: Make sure to emphasize your experience in cloud computing, audio and video technologies, and customer service. Use specific examples that demonstrate your skills and how they align with the job responsibilities.
Showcase Language Proficiency: Since excellent Chinese and English skills are required, highlight any relevant experiences that showcase your fluency in both languages. This could include previous roles, projects, or presentations you've conducted.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Media Service Architect position. Address how your background and skills can contribute to Tencent Cloud's goals and the needs of their customers.
How to prepare for a job interview at Tencent Cloud
✨Understand Tencent's Products
Make sure you have a solid understanding of Tencent Cloud Media Service and its offerings. Familiarize yourself with their audio and video technology, including live streaming and encoding/decoding processes. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Customer-Oriented Skills
Since the role emphasizes customer relationships, prepare examples from your past experiences where you successfully supported clients or resolved technical issues. Highlight your ability to communicate effectively with technical decision-makers and how you prioritize customer needs.
✨Prepare for Technical Questions
Expect technical questions related to cloud computing, audio and video technologies, and industry solutions. Brush up on relevant concepts and be ready to discuss how you can apply your knowledge to meet customer requirements and enhance their media business.
✨Demonstrate Cross-Cultural Communication Skills
Given the international nature of the role, emphasize your cross-cultural communication abilities. Share experiences where you successfully collaborated with diverse teams or worked in different cultural environments, showcasing your adaptability and understanding of global markets.
