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- Tasks: Support sales with technical expertise in audio and video solutions.
- Company: Join Tencent, a global tech leader enhancing lives through innovative products.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a cutting-edge team shaping the future of media technology.
- Qualifications: 3+ years in IT/cloud computing; fluent in Chinese and English.
- Other info: Diversity is celebrated here; your unique voice matters!
The predicted salary is between 36000 - 60000 £ per year.
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Services, a new international audio and video brand, in 2022. It provides a one-stop media solution including instant messaging, video on demand, live streaming, and global acceleration. Through comprehensive audio and video SDKs and PaaS services, Tencent Cloud offers low-cost, efficient, and innovative solutions for the businesses of global customers.
Responsibilities:
- Work closely with the sales team as the point of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the architecture team in analyzing customers' media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights. Enhance the influence of Tencent's Cloud Media Services, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, workshops etc.
Requirements:
- At least three years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing.
- Familiarity with the audio and video field, such as RTC products, live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Cloud Solution Architect (Video & Audio) employer: Tencent Cloud
Contact Detail:
Tencent Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tencent Cloud Solution Architect (Video & Audio)
✨Tip Number 1
Familiarise yourself with Tencent's audio and video products. Understanding the specifics of their offerings, such as live streaming and video on demand, will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with professionals in the cloud computing and media services sectors. Attend industry events or webinars to connect with potential colleagues and gain insights into the latest trends and challenges in the field.
✨Tip Number 3
Prepare to discuss your experience with customer-oriented roles. Highlight specific examples where you've successfully communicated technical solutions to non-technical stakeholders, as this is crucial for the role.
✨Tip Number 4
Brush up on your public speaking skills. Since the role involves presenting product capabilities and industry insights, being confident and articulate in front of an audience will set you apart from other candidates.
We think you need these skills to ace Tencent Cloud Solution Architect (Video & Audio)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Tencent Cloud Solution Architect position. Tailor your application to highlight relevant experience in audio and video technology.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in cloud computing, audio and video technologies, and any customer-facing roles. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your proficiency in both Chinese and English. Include examples of public speaking or writing solution documents to showcase your abilities.
Tailor Your Cover Letter: Craft a compelling cover letter that connects your background with Tencent's mission and values. Discuss how your experience aligns with their focus on innovative solutions in the media industry and your enthusiasm for contributing to their goals.
How to prepare for a job interview at Tencent Cloud
✨Understand Tencent's Products
Familiarise yourself with Tencent's audio and video products, especially the features of Tencent Cloud Media Services. Being able to discuss these products in detail will show your genuine interest and understanding of the role.
✨Showcase Your Technical Skills
Prepare to discuss your experience with RTC products, live streaming, and encoding/decoding. Be ready to provide examples of how you've applied these skills in previous roles, as this will demonstrate your capability to meet the technical demands of the position.
✨Highlight Customer-Centric Experience
Emphasise your customer service skills and experiences where you successfully communicated with technical decision-makers. This is crucial for the role, so share specific instances where you helped clients achieve their goals.
✨Prepare for Cross-Cultural Communication
Given the international nature of Tencent's operations, be prepared to discuss your experiences in cross-cultural environments. Highlight any relevant experiences that showcase your ability to communicate effectively with diverse teams and clients.
