At a Glance
- Tasks: Join our team as a Senior Solution Architect, focusing on audio and video tech solutions.
- Company: Tencent is a global tech leader enhancing lives through innovative products and services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a cutting-edge team driving digital transformation in various industries.
- Qualifications: 3+ years in IT/cloud computing; fluent in Chinese and English; audio/video knowledge preferred.
- Other info: Diversity is key at Tencent; we celebrate unique voices and perspectives.
The predicted salary is between 43200 - 72000 £ per year.
About the Company
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company\’s cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
Position Overview
With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Services, a new international audio and video brand, in 2022. It provides a one-stop media solution including instant messaging, video on demand, live streaming, and global acceleration. Through comprehensive audio and video SDKs and PaaS services, Tencent Cloud offers low-cost, efficient, and innovative solutions for the businesses of global customers.
Responsibilities:
- Work closely with the sales team as the point of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the architecture team in analyzing customers\’ media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry solutions and combine customers\’ business and technical requirements with the features of Tencent\’s audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent\’s media product capabilities, industry experience, and insights. Enhance the influence of Tencent\’s Cloud Media Services, strengthen and establish Tencent\’s industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud\’s regional ecosystem partners, including channel empowerment training, workshops etc.
Requirements:
- At least three years of work experience with a bachelor\’s degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing .
- Familiarity with the audio and video field, such as RTC products, live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Cloud Senior Solution Architect (Video & Audio) employer: Tencent Cloud
Contact Detail:
Tencent Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tencent Cloud Senior Solution Architect (Video & Audio)
✨Tip Number 1
Familiarize yourself with Tencent's audio and video products. Understanding the specific features and benefits of these solutions will help you effectively communicate with potential customers and demonstrate how they can meet their needs.
✨Tip Number 2
Leverage your existing network in the media and technology industries. Building relationships with key decision-makers can provide valuable insights and opportunities to showcase your expertise in audio and video solutions.
✨Tip Number 3
Stay updated on industry trends and advancements in cloud computing, especially in relation to audio and video technologies. This knowledge will not only enhance your credibility but also enable you to provide innovative solutions to clients.
✨Tip Number 4
Prepare for public speaking opportunities by practicing your presentation skills. Being able to confidently share insights about Tencent's media product capabilities will set you apart as a candidate who can effectively engage with audiences.
We think you need these skills to ace Tencent Cloud Senior Solution Architect (Video & Audio)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Solution Architect position. Tailor your application to highlight relevant experience in audio and video technology.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in cloud computing, audio and video technologies, and any previous roles that involved customer interaction and technical support. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure your application reflects your proficiency in both Chinese and English. Include examples of public speaking or writing solution documents to showcase your abilities.
Tailor Your Cover Letter: Craft a personalized cover letter that connects your background with Tencent's mission and values. Discuss how your experience aligns with their focus on innovative solutions in the media services industry.
How to prepare for a job interview at Tencent Cloud
✨Understand Tencent's Product Ecosystem
Familiarize yourself with Tencent's audio and video products, especially the features of Tencent Cloud Media Services. Be prepared to discuss how these products can meet customer needs in various industries like OTT, gaming, and education.
✨Showcase Your Technical Expertise
Highlight your experience in audio and video technology, particularly in areas like live streaming and encoding/decoding. Be ready to provide examples of how you've successfully implemented technical solutions in previous roles.
✨Demonstrate Customer-Centric Skills
Emphasize your ability to understand and address customer requirements. Share specific instances where you maintained strong customer relationships or provided exceptional service, especially in a technical context.
✨Prepare for Cross-Cultural Communication
Since this role involves international markets, be ready to discuss your experience with cross-cultural communication. Highlight any relevant experiences that showcase your ability to work effectively with diverse teams and clients.