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- Tasks: Join our team as a Media Service Architect, supporting audio and video solutions for global customers.
- Company: Tencent is a leading tech company revolutionizing communication, entertainment, and cloud services worldwide.
- Benefits: Enjoy opportunities for international travel, diverse work culture, and innovative projects in media technology.
- Why this job: Be part of a cutting-edge team driving digital transformation in industries like gaming, education, and e-commerce.
- Qualifications: Requires 2+ years in IT/cloud computing, strong English/Chinese skills, and familiarity with audio/video technologies.
- Other info: Work locations include Paris, Munich, Frankfurt, or London; embrace a diverse and inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
About the Company
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company\’s cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
Position Overview
With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Service, a new international audio and video brand, in 2022. It provides a one-stop media solution, the basic media processing infrastructure named MPS, including Industry leading encoder, Media enhancement based on AI technology and cloud real-time rendering and transmission technology, etc. Tencent Cloud Media Service also provides complete live streaming solutions for different industries, including OTT, e-commerce, entertainment, e-sports and sports events, etc.Through comprehensive audio and video SDKs and PaaS services. Overall, Tencent Cloud Media Service offers low-cost, efficient, and innovative solutions for the businesses of global customers.
Job Responsibilities:
- Work closely with the regional sales team as the point of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architecture team in analyzing customers\’ media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry solutions and combine customers\’ business and technical requirements with the features of Tencent\’s audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent\’s media product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent\’s industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud\’s regional ecosystem partners, including channel empowerment training, participating in workshops, and Media Demo Day.
Requirements:
- At least two years of work experience with a bachelor\’s degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing .
- Familiarity with the audio and video field, such as live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Ability to be stationed in overseas regions for 1-2 years, to support and collaborate with the local regional team, work location: Paris, Munich, Frankfurt or London.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Cloud Media Service Architect employer: Tencent Cloud
Contact Detail:
Tencent Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tencent Cloud Media Service Architect
✨Tip Number 1
Familiarize yourself with Tencent's audio and video products. Understanding the technical aspects and unique features of our offerings will help you effectively communicate with potential customers and demonstrate how our solutions can meet their needs.
✨Tip Number 2
Leverage your existing network in the media and technology industries. Building relationships with key decision-makers can provide valuable insights into customer needs and help you position Tencent Cloud Media Service as a preferred solution.
✨Tip Number 3
Prepare to showcase your public speaking skills. As this role involves participating in presentations, being able to confidently share insights about our products and industry trends will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in cloud computing and media services. Understanding the competitive landscape and emerging technologies will enable you to provide informed recommendations to customers and enhance your credibility.
We think you need these skills to ace Tencent Cloud Media Service Architect
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand Tencent's mission and values. Familiarize yourself with their products, especially in the audio and video technology space, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in audio and video technologies, cloud computing, and customer service. Provide specific examples of how you've successfully supported customers or contributed to projects in these areas.
Showcase Language Skills: Since excellent Chinese and English skills are required, make sure to highlight your language proficiency. If you have experience in public speaking or writing solution documents, include that as well.
Tailor Your Application: Customize your cover letter to reflect your understanding of the role and how your skills align with the job responsibilities. Mention your willingness to work overseas and your ability to collaborate with diverse teams.
How to prepare for a job interview at Tencent Cloud
✨Understand Tencent's Products
Make sure you have a solid understanding of Tencent's audio and video products, especially the Tencent Cloud Media Service. Familiarize yourself with their features, benefits, and how they compare to competitors in the market.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in areas like live streaming, encoding/decoding, and network transmission. Provide examples from your past experiences that demonstrate your ability to solve technical challenges in these fields.
✨Emphasize Customer-Centric Approach
Highlight your customer service skills and experiences. Be ready to share specific instances where you successfully addressed customer needs or improved client relationships, as this role heavily focuses on maintaining customer satisfaction.
✨Prepare for Cross-Cultural Communication
Since the position may require collaboration with international teams, practice articulating your thoughts clearly in both English and Chinese. Be ready to discuss how you’ve navigated cross-cultural interactions in previous roles.
