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- Tasks: Help residents manage rent payments and recover arrears while preventing homelessness.
- Company: Join a dedicated team focused on financial sustainability in housing services.
- Benefits: Starting salary of £17.11 with opportunities for growth and impact.
- Why this job: Make a real difference in people's lives while developing valuable skills in negotiation and problem-solving.
- Qualifications: Experience in income recovery or housing services is a plus; strong negotiation skills required.
- Other info: This role offers a chance to work closely with tenants and various agencies.
Rent Recovery Officer – Ilford We're looking for a proactive Rent Recovery Officer to join our team and help residents manage their rent payments while ensuring the financial sustainability of our housing services. Location: Ilford Salary: £17.11 starting rate Key responsibilities: Managing rent arrears and negotiating repayment plans Providing advice and support to tenants facing financial difficulties Taking appropriate action to recover outstanding rent Working with internal teams and external agencies to prevent homelessness What we're looking for: Experience in income recovery, debt management, or housing services Strong negotiation and problem-solving skills Knowledge of housing legislation and welfare benefits Key Responsibilities To maximise rent recovery from customers in Temporary Accommodation and in Council Housing To receive transfers from the 1st Stage Rent Recovery team and other teams as applicable To ensure tenants with high rent arrears receive focused input to resolve. To conduct an in-depth assessment of customers to understand their situation. To contact tenants in a systematic way that optimises support and rent recovery. To maintain accurate and up-to-date records of action taken to recover income. To help customers manage their arrears as they move between temporary accommodation solutions To contribute to delivery of internal Housing Services processes that fall within the Rent Recovery teams remit Apply today and help make a real difference in people's lives
Rent Recovery Officer employer: Ten90 Recruitment Group Ltd
Contact Detail:
Ten90 Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Recovery Officer
✨Tip Number 1
Familiarize yourself with the latest housing legislation and welfare benefits. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the complexities of rent recovery.
✨Tip Number 2
Highlight any previous experience in income recovery or debt management during your conversations. Be ready to share specific examples of how you've successfully negotiated repayment plans or supported tenants in financial distress.
✨Tip Number 3
Practice your negotiation and problem-solving skills. Consider role-playing scenarios where you might need to negotiate with tenants or collaborate with external agencies to resolve issues effectively.
✨Tip Number 4
Show your proactive approach by researching common challenges faced by tenants in temporary accommodation. Being able to discuss these challenges and potential solutions can set you apart from other candidates.
We think you need these skills to ace Rent Recovery Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Rent Recovery Officer position. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in income recovery, debt management, or housing services. Use specific examples to demonstrate your strong negotiation and problem-solving skills.
Show Knowledge of Legislation: Make sure to mention your knowledge of housing legislation and welfare benefits in your application. This will show that you are well-prepared for the challenges of the role.
Personalize Your Cover Letter: Write a personalized cover letter that explains why you are passionate about helping residents manage their rent payments. Mention how you can contribute to the financial sustainability of housing services.
How to prepare for a job interview at Ten90 Recruitment Group Ltd
✨Show Your Knowledge of Housing Legislation
Make sure to brush up on relevant housing legislation and welfare benefits before the interview. Being able to discuss these topics confidently will demonstrate your expertise and commitment to the role.
✨Highlight Your Negotiation Skills
Prepare examples from your past experiences where you successfully negotiated repayment plans or resolved conflicts. This will showcase your strong negotiation and problem-solving skills, which are crucial for a Rent Recovery Officer.
✨Demonstrate Empathy and Support
Since the role involves working with tenants facing financial difficulties, be ready to discuss how you would approach sensitive situations with empathy and support. This will show that you understand the human aspect of the job.
✨Prepare Questions About Team Collaboration
Think of questions that reflect your interest in working with internal teams and external agencies. This could include asking about how the Rent Recovery team collaborates with other departments to prevent homelessness, showing your proactive attitude.
